Where can I find the details of the recurring IT Services fee for a Focus Cfo franchise?
Focus_Cfo Franchise · 2025 FDDAnswer from 2025 FDD Document
edures surrounding clients where a BAA in place.
ATTACHMENT G TO FRANCHISE AGREEMENT
REQUIRED IT SERVICES (EFFECTIVE AS OF JANUARY 1, 2025)
Focus CFO has the right to modify the provisions of this Attachment upon 30 days prior written notice.
Franchisees are required to maintain the following IT software, services and support on any business computer that is used to access, send or receive email through your Focus CFO issued email, or which is used conduct business in the role of an Area President.
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- An Office 365 license, which includes access to Focus CFO e-mail, Microsoft Office software (Excel, Word, Outlook and PowerPoint), Microsoft Teams video conferencing platform and Microsoft OneDrive file hosting and backup service.
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- Security monitoring service of your business computer(s) for viruses and malware.
Currently, our approved IT vendor, C-Forward provides a recurring subscription package of IT services, which is required for all Franchisees. The C-Forward package includes the IT software, services, and support, above, as well as IT support services related to your email and O365 licensed products, both as issued to you through Focus CFO, on up to five (5) computers or devices per Franchisee. These IT support services are available between the hours of 7:30am EST and 5:30pm EST. After hours emergency support is also available at an additional cost to the Franchisee. In addition to the IT support services above, C-Forward may be able to provide support services for your business-related hardware; however, these services will need to be scoped out ahead of time and provided at an additional cost per hour at the Franchisee's expense.
The current cost of the IT Services to the Franchisee is $30 per pay and will be deducted from the Franchisee's compensation each pay period. For Franchisees who have not yet started to earn compensation, Focus CFO will work with you to cover the cost until you do.
Franchisees can elect to have Microsoft Copilot, Microsoft's Artificial Intelligence platform, included in their subscription. The cost of electing this option is $15 per pay and will be deducted from the Franchisee's compensation each pay along with the required IT Services Fee mentioned above. If the Franchisee has not yet started to earn compensation, Focus CFO will work with you to cover the cost until you do.
Source: Item 23 — Receipts (FDD pages 37–126)
What This Means (2025 FDD)
According to the 2025 Focus Cfo Franchise Disclosure Document, details regarding the recurring IT Services fee can be found in Item 23. Franchisees are required to maintain specific IT software, services, and support on any business computer used to access email through Focus CFO or conduct business as an Area President. This includes an Office 365 license and security monitoring for viruses and malware.
Focus CFO's approved IT vendor, C-Forward, provides a required subscription package that includes the aforementioned IT services and support, as well as IT support services related to email and O365 licensed products on up to five computers or devices per franchisee. These IT support services are available between 7:30 am EST and 5:30 pm EST, with after-hours emergency support available at an additional cost. C-Forward may also provide support services for business-related hardware at an additional hourly cost.
The current cost of the IT Services is $30 per pay and will be deducted from the franchisee's compensation each pay period. For franchisees who have not yet started earning compensation, Focus CFO will work with them to cover the cost until they do. Franchisees also have the option to include Microsoft Copilot in their subscription for an additional $15 per pay, which will also be deducted from their compensation or covered by Focus CFO until the franchisee starts earning compensation.
Item 9.3 also states that the Franchisee is required to pay a recurring IT Services fee as outlined in Attachment G. A prospective franchisee should review Attachment G for a comprehensive understanding of the IT service fee structure and any potential changes to these fees.