Where can I find the definition of 'Failure to Perform' within the Focus Cfo Franchise Agreement?

According to the 2025 Focus Cfo Franchise Disclosure Document, 'Failure to Perform' is referenced in Section 11.3, which discusses termination by the franchisor for failure to meet performance standards. Specifically, Focus Cfo has the right to terminate the agreement if a franchisee fails to meet the company's performance standards.

The FDD states that Attachment E to the Franchise Agreement outlines the Franchisee Performance Standards and Failure to Perform Guidelines, effective as of April 30, 2021. Attachment E lists several performance standards that franchisees are expected to meet. These standards include complying with Focus Cfo's policies as outlined in the Playbook, participating in at least 75% of required training sessions, consistently demonstrating Focus Cfo's core values, regularly collaborating with other Area Presidents and CFOs, demonstrating an ability to follow core processes and procedures, avoiding negligence in the performance of duties, and following the policies or directives of Focus Cfo.

If a Focus Cfo franchisee fails to meet any of these standards, and the failure continues after receiving thirty (30) days' notice from Focus Cfo, or if the franchisee accumulates three (3) violations of any individual or combination of these standards, Focus Cfo has the right to terminate the agreement. This termination can occur without any further opportunity to cure the failure. This means that consistent adherence to the outlined performance standards is critical for maintaining the franchise agreement with Focus Cfo.