Who is the current approved IT vendor from whom Focus Cfo franchisees must purchase IT services?
Focus_Cfo Franchise · 2025 FDDAnswer from 2025 FDD Document
13-0">Required Purchases and Suppliers
All franchisees must purchase a package of IT services from our approved IT vendor, which is currently C-Forward. The package of IT services includes: an Office 365 license, which includes access to Focus CFO e-mail, Microsoft Office software (Excel, Word, Outlook and PowerPoint), Microsoft Teams video conferencing platform and Microsoft OneDrive file hosting and backup service. The IT package also includes a security monitoring service of the Franchisee's computer and IT support services.
All franchisees must purchase Sandler Sales Training provided by The Ruby Group.
Currently, we have no other required supplies, designated suppliers or approved suppliers for goods, services or real estate relating to your franchised business.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 14–15)
What This Means (2025 FDD)
According to the 2025 Focus Cfo Franchise Disclosure Document, all franchisees must purchase a package of IT services from the approved IT vendor, which is currently C-Forward. This IT package includes an Office 365 license that provides access to Focus CFO e-mail, Microsoft Office software (Excel, Word, Outlook, and PowerPoint), the Microsoft Teams video conferencing platform, and Microsoft OneDrive file hosting and backup service. The package also includes a security monitoring service for the franchisee's computer and IT support services.
Focus Cfo requires franchisees to maintain specific IT software, services, and support on any business computer used to access, send, or receive email through the Focus CFO-issued email or conduct business as an Area President. The C-Forward package includes the necessary IT software, services, and support, as well as IT support services related to email and O365 licensed products issued through Focus CFO, on up to five computers or devices per franchisee. These IT support services are available between 7:30 am EST and 5:30 pm EST, with after-hours emergency support available at an additional cost.
The cost for these IT services is approximately $30 per pay, which is deducted from the franchisee's compensation each pay period. Focus CFO covers this fee until the franchisee begins earning compensation. Franchisees also have the option to include Microsoft Copilot in their subscription for an additional $15 per pay. Focus Cfo retains the right to modify the required IT services, approved vendors, and the IT Services Fee.
Focus CFO will not permit franchisees to contract with an alternative IT supplier. Neither Focus CFO nor any officer of Focus CFO owns an interest in C-Forward.