According to Focus Cfo, where are the company's policies outlined?

According to the 2025 Focus Cfo Franchise Disclosure Document, the company's policies are outlined in the Playbook. Franchisees must comply with these policies. Additionally, franchisees must consistently demonstrate, follow, and abide by Focus Cfo's Core Values as outlined on Focus Cfo's website and also in the Playbook. Violations of these core values can be reported by another franchisee or corporate associate.

Focus Cfo retains the right to modify the provisions of the Franchisee Performance Standards, including those related to company policies, with 30 days prior written notice to the franchisee. Franchisees are expected to meet the performance standards outlined in Attachment E of the franchise agreement.

Failure to comply with Focus Cfo's policies, or failure to meet other performance standards, can lead to termination of the franchise agreement if the franchisee does not correct the issue within thirty days of notice from Focus Cfo, or if the franchisee accumulates three violations of any combination of performance standards.