Under what conditions might Focalpoint Coaching increase the monthly fee for the CRM license?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
uture. |
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Type of Fee(1) | Amount | Due Date | Remarks |
| Customer Relationship Management System License | Currently, $75 per month per person, including Associates | As incurred | You must license the customer relationship manager (CRM) system we designate for management and support services. |
| Fee | We may increase the monthly fee for the CRM license at any time commensurate with cost increases by our designated suppli |
Source: Item 6 — Other Fees (FDD pages 14–20)
What This Means (2025 FDD)
According to Focalpoint Coaching's 2025 Franchise Disclosure Document, the monthly fee for the Customer Relationship Management (CRM) system license, which is currently $75 per month per person (including associates), may increase under specific conditions. Focalpoint Coaching can raise the CRM license fee if their designated supplier increases their costs.
This means that if the company providing the CRM system to Focalpoint Coaching raises its prices, Focalpoint Coaching reserves the right to pass those increased costs on to its franchisees. However, Focalpoint Coaching is obligated to provide prior written notice to franchisees before increasing the CRM license fee.
This condition is fairly standard in franchising, as franchisors often rely on third-party vendors for essential services and technologies. The written notice requirement protects franchisees by giving them advance warning of potential cost increases, allowing them to budget accordingly. Franchisees should pay close attention to any such notices from Focalpoint Coaching to stay informed about changes to their operating costs.