Under what conditions will the Focalpoint Coaching franchisee not receive a refund of the initial training fee?

According to Focalpoint Coaching's 2025 Franchise Disclosure Document, the initial training fee of $16,950 is non-refundable under specific circumstances. If the franchisee, or their Managing Owner (if the franchisee is an entity), or the franchisee's Business Manager fails to successfully complete the initial training program, no portion of the $16,950 training fee will be returned. This means that the franchisee bears the risk of failing to complete the training, regardless of the reason for the failure.

This policy is important for prospective Focalpoint Coaching franchisees to consider, as it represents a significant upfront investment that is not guaranteed to be recoverable. Franchisees should carefully assess their ability to meet the training requirements and consider the potential financial implications of failing to do so. It is crucial to ensure that the individual attending the training program on behalf of the franchisee is well-prepared and capable of completing it successfully.

In the franchise industry, non-refundable fees are relatively common, particularly for training and marketing. However, the specific conditions under which fees are non-refundable can vary significantly between franchise systems. Prospective franchisees should always carefully review the FDD and franchise agreement to understand the franchisor's policies on refunds and termination, and to assess the potential financial risks associated with the franchise opportunity. It would be prudent for a potential Focalpoint Coaching franchisee to discuss the training program requirements and success criteria with existing franchisees to better understand what is expected to successfully complete the program.