Who is responsible for employment decisions, such as hiring and firing, within a Focalpoint Coaching franchise?

According to Focalpoint Coaching's 2025 Franchise Disclosure Document, the franchisee is solely responsible for all employment decisions related to their Franchised Business. This includes hiring, firing, determining remuneration, setting personnel policies, providing training, managing benefits, and maintaining supervision and discipline of employees. This responsibility rests with the franchisee (or the franchisee's Managing Owner), regardless of whether the franchisee receives advice from Focalpoint Coaching on these matters.

This means that as a Focalpoint Coaching franchisee, you have the autonomy to make all employment-related decisions for your business. While Focalpoint Coaching may offer advice or guidance, the ultimate responsibility and liability for these decisions lie with you. This includes ensuring compliance with all applicable employment laws and regulations.

It is important for prospective Focalpoint Coaching franchisees to understand the implications of this responsibility. You will need to develop expertise in human resources management or hire a qualified business manager to handle these tasks. Additionally, the FDD indicates that the franchisee must keep Focalpoint Coaching informed of the identity of any supervisory employees acting as the Business Manager or other assistant managers of the Franchised Business. This ensures that Focalpoint Coaching is aware of who is managing the business and can maintain oversight of the brand's operations.

Furthermore, the franchisee is required to maintain employment practices liability insurance, which can help protect against potential claims related to employment decisions. This insurance coverage is part of the franchisee's broader obligation to maintain comprehensive insurance coverage for the Franchised Business. This requirement underscores the importance of the franchisee's role in managing employment-related risks and liabilities.