What are the requirements for identifying Focalpoint Coaching franchised business personnel?

According to Focalpoint Coaching's 2025 Franchise Disclosure Document, franchisees must keep the franchisor informed of the identity of any supervisory employees acting as the Business Manager or other assistant managers of the franchised business. The franchisee, or the Managing Owner, and/or the Business Manager must devote full time and efforts to the management and supervision of the Franchised Business.

If a franchisee or Managing Owner owns more than one Focalpoint Coaching franchise, each business must be under the direct supervision of a business manager that Focalpoint Coaching has approved and who has completed their training programs. The franchisee or Managing Owner is solely responsible for all employment decisions for the Franchised Business, including hiring, firing, remuneration, personnel policies, training, benefits, and maintaining supervision and discipline, regardless of whether the franchisee received advice from Focalpoint Coaching on any of these subjects.

This requirement ensures that Focalpoint Coaching maintains oversight of the personnel managing the franchised businesses. By keeping the franchisor informed, Focalpoint Coaching can ensure that qualified individuals are in supervisory roles and that each location receives adequate attention. This is particularly important for franchisees who own multiple units, as it mandates a dedicated and trained manager for each location.

The franchisee retains full control over employment decisions, even if they seek advice from Focalpoint Coaching. This means the franchisee is responsible for all aspects of personnel management, including hiring, firing, and setting policies. This arrangement is typical in franchising, where the franchisee operates the business independently while adhering to the franchisor's standards and guidelines.