Can Focalpoint Coaching require associates and non-coaching employees to complete training programs?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
We may require your Associates and non-coaching employees to complete initial and ongoing training programs to our satisfaction. We may charge you a fee for training Associates and non-coaching employees. (See Item 6) You are responsible for all related travel and living expenses and wages incurred in connection with you and your Associates, non-coaching employees and any other employees attending these training programs.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)
What This Means (2025 FDD)
According to Focalpoint Coaching's 2025 Franchise Disclosure Document, Focalpoint Coaching can require associates and non-coaching employees to complete initial and ongoing training programs to their satisfaction. The franchisee may be charged a fee for this training.
The franchisee is responsible for all travel and living expenses, as well as wages, incurred by the franchisee, their associates, non-coaching employees, and any other employees attending these training programs. This means that franchisees must factor in not only the direct costs of the training programs themselves, but also the indirect costs associated with sending their personnel to these programs.
This requirement ensures that all personnel associated with a Focalpoint Coaching franchise meet the standards set by the franchisor. While this can increase operational costs for the franchisee, it also helps maintain consistency and quality across all Focalpoint Coaching locations, which can benefit the brand's reputation and customer satisfaction.