What materials are used during the Role Play session on Day 5 of Focalpoint Coaching training?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
| Day 3 | - Sales | 1-56 |
|---|---|---|
| • | Client Acquisition Process Map: Sales Phase My Goals for Today Pre-Sales Planning & BNTR Chart (Budget, Need, Time, Relationship) Sales Process for Each Step Only 6 Objections Closing the Sale | |
| Strat | regic Business Review (SBR) | |
| On G | Prep Script SBR Gap & Consequence Questions Create Your Own Script SBR Appendix | |
| How | to Onboard a New Client | |
| 11011 | How to Onboard a New Client Steps Program Selection Sheet/Agreement Welcome Pack/Compliance Agreement SBR Scorecard | |
| λ λ λ λ λ | Top "Take Aways" nework Day 3 | |
| 11011 | iework bdy 3 | 00 |
| D | 1 00 | |
| Day 4 | - Coaching Client Acquisition Process Map: Coaching Phase My Goals for Today Coaching Conversations igational Conversations Program Overview ching Process, Script & Session Scorecard Top "Take Aways" | |
| Hon | nework Day 4 | 22 |
| Day 5 | - Role Play My Goals for Today | 1-26 |
| Role | Play Worksheets Discovery Conversation Scorecard (2 copies) 20 Minute Coaching Call Scorecard (2 copies) 20 Minute Coaching Call Script – Role Play Practice Sheet (1 copy) Strategic Business Review Scorecard (2 copies) | |
| Strategic Business Review Practice Sheet (1 copy) | 21-23 | |
| Mv |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)
What This Means (2025 FDD)
According to the 2025 Focalpoint Coaching FDD, Day 5 of training includes a role play session utilizing specific worksheets and scorecards. These materials are designed to help new franchisees practice and refine their coaching skills.
The materials used during the Role Play session include: Role Play Worksheets, Discovery Conversation Scorecard (2 copies), 20 Minute Coaching Call Scorecard (2 copies), 20 Minute Coaching Call Script – Role Play Practice Sheet (1 copy), Strategic Business Review Scorecard (2 copies), and Strategic Business Review Practice Sheet (1 copy).
These materials provide a structured framework for the role-playing exercises, allowing franchisees to practice different coaching scenarios and receive feedback on their performance. The scorecards help assess the effectiveness of the coaching conversations and identify areas for improvement. The scripts offer a guide for conducting coaching calls and strategic business reviews, ensuring consistency and quality in service delivery.
By using these materials, Focalpoint Coaching aims to equip its franchisees with the tools and resources necessary to confidently and effectively engage with clients, ultimately contributing to their success in the business.