How many hours of initial training will Focalpoint Coaching provide?

chise Agreement. (Franchise Agreement − Section 2.D.)

Training

If this is your first FocalPoint Franchised Business, then before the Franchised Business opens for business, we will train you (or your managing owner) or your Business Manager on operating a FocalPoint Franchised Business. We will provide approximately 44 hours of training either online or in-person, in our sole discretion (although the specific number of hours depends on our opinion of your experience and needs). We will use the Operations Manual and various instructional materials as we conduct the initial training program. If you (or your managing owner) or your Business Manager cannot complete initial training to our satisfaction, we may terminate the Franchise Agreement and may refund you a portion of the initial franchise fee. (See Item 5) (Franchise Agreement − Section 4.A.)

You must pay us an initial training fee in the amount of $16,950 when you sign the Franchise Agreement. (See Item 5) Additional people beyond the first attendee may attend initial training if you pay our then current training charge for each additional person. (See Item 6) You must pay us our then current training fee (plus any applicable taxes) within 5 days of hiring or retaining an Associate for the Associate training program. (See Item 6) You must pay for all travel and living expenses that you (or your managing owner), your Associates and your employees incur and for your employees' wages and workers' compensation insurance in traveling to and from our training facility or the location we designate. If initial training is in person, we will pay all supplied food and reasonable lodging expenses of your attendees only while participating in the initial training program. (Franchise Agreement − Section 4.A.)

Training will occur after you sign the Franchise Agreement and while you are developing the Franchised Business. You (or your managing owner) or your Business Manager must complete initial training to our satisfaction before you may open and begin operating your Franchised Business. We plan to be flexible in scheduling training to accommodate our personnel, you, and your personnel. As of the date of this Disclosure Document, we provide the following initial training:

TRAINING PROGRAM

1. We currently conduct the initial training program online, but we may require you to attend the initial training program in-person in San Diego, California, or another location we designate, in our sole discretion.

Margaret Maclay will conduct the initial training program. Ms. Maclay has been part of the FocalPoint coach support team since April 2011, has served as the Director of the FocalPoint Assessment Center since May 2011, has conducted training for FocalPoint Franchised Businesses since May 2012, and has served as the Director of Franchise Onboarding, Certification and Support since November 2015. Ms.

Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)