Is the Focalpoint Coaching initial training conducted online or in-person?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
ing | | | | | Technology | 2 | 0 | Online | | Total | 44 | 0 | |
- We currently conduct the initial training program online, but we may require you to attend the initial training program in-person in San Diego, California, or another location we designate, in our sole discretion.
Margaret Maclay will conduct the initial training program. Ms. Maclay has been part of the FocalPoint coach support team since April 2011, has served as the Director of the FocalPoint Assessment Center since May 2011, has conducted training for FocalPoint Franchised Businesses since May 2012, and has served as the Director of Franchise Onboarding, Certification and Support since November 2015. Ms. Maclay has experience in Manufacturing, Operations, Supply Chain Strategy and Process Improvement. Ms. Maclay has participated and led initiatives in Statistical Process Control and Supplier Certification program development and implementation. As a Support Coach, she mentors FocalPoint Business franchise owners and FocalPoint AR Business owners. As the Director of Franchise Onboarding, Certification Support she is responsible for all aspects of the incoming coach onboarding and training process. As the Director of the FocalPoint Assessment Center she provides training and support to the FocalPoint community related to use of human factor assessments with clients.
Other staff may assist in conducting initial training as well. We expect that all other staff who assist in conducting initial training will have the appropriate years of experience in their relevant subject areas. We use manuals (including the Operations Manual), presentations, training guides and handouts in our training program.
You (or your managing owner), your Business Manager and/or other previously trained and experienced employees must attend and complete to our satisfaction various training courses that we periodically provide either online or in-person at the times and locations we designate. Besides attending these courses, we may require you to attend an annual national meeting of all FocalPoint Franchised Business franchise owners at a location we designate, and an annual regional meeting of FocalPoint Franchised Business franchise owners at a location we designate. We will not require in-person attendance at the annual meetings for more than 5 days during any calendar year.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)
What This Means (2025 FDD)
According to Focalpoint Coaching's 2025 Franchise Disclosure Document, the initial training program is currently conducted online. However, Focalpoint Coaching may require franchisees to attend the initial training program in person in San Diego, California, or another designated location, at their sole discretion. The initial training program consists of approximately 44 hours of training, although the specific number of hours depends on Focalpoint Coaching's opinion of the franchisee's experience and needs.
The initial training covers various subjects, including an overview (2 hours), the foundation (3.5 hours), DISC (2.75 hours), coaching (11 hours), prospecting (8.5 hours), presenting & selling (14.25 hours), and technology (2 hours). The training is conducted by Margaret Maclay, who has been part of the FocalPoint coach support team since April 2011 and has served in various roles, including Director of Franchise Onboarding, Certification and Support since November 2015. Other staff may also assist in conducting the initial training.
A prospective Focalpoint Coaching franchisee (or their managing owner) or their Business Manager must complete the initial training to Focalpoint Coaching's satisfaction before opening and operating their Franchised Business. If initial training is in person, Focalpoint Coaching will pay for all supplied food and reasonable lodging expenses of the attendees only while participating in the initial training program. The franchisee is responsible for all related travel and living expenses and wages incurred in connection with traveling to and from the training facility or the location Focalpoint Coaching designates.