Can Focalpoint Coaching increase the monthly fee for the CRM license?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
on, operation, maintenance, and upgrading of the Computer System. You must also license the CRM system and application service systems from our designated supplier, currently, HubSpot, for management and support services. You must pay us a CRM system set up fee in the amount of $1,000, plus any applicable taxes, when you sign the Franchise Agreement and an ongoing monthly license fee in the amount of $75 per person. You will need to pay the CRM system set up fee and the ongoing monthly license fee for each Associate you hire or retain. We may increase the monthly fee for the CRM license at any time commensurate with cost increases by our designated sup
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)
What This Means (2025 FDD)
According to Focalpoint Coaching's 2025 Franchise Disclosure Document, Focalpoint Coaching may increase the monthly fee for the CRM license. Currently, franchisees must license the CRM system from Focalpoint Coaching's designated supplier, HubSpot, and pay a $75 monthly license fee per person.
The FDD states that Focalpoint Coaching retains the right to increase this monthly fee. However, any increase must be commensurate with cost increases by their designated supplier, HubSpot.
Furthermore, Focalpoint Coaching is obligated to provide prior written notice to franchisees before implementing any such increase. This ensures that franchisees are informed and can adjust their financial planning accordingly.