What is included in the 'Computer System' that a Focalpoint Coaching franchisee must obtain and use?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee agrees to obtain and use the computer hardware and/or operating software Franchisor may specify at any time and from time to time (the "Computer System"). Franchisor may modify specifications for and components of the Computer System. Franchisee agrees to maintain a functioning e-mail address. Franchisor's modification of specifications for the Computer System, and/or other technological developments or events, might require Franchisee to purchase, lease, and/or license new or modified computer hardware and/or software and to obtain service and support for the Computer System. Although Franchisor cannot estimate the future costs of the Computer System or required service or support, and although these costs might not be fully amortizable over this Agreement's remaining term, Franchisee agrees to incur the costs of obtaining the computer hardware and software comprising the Computer System (or additions and modifications) and required service or support. Franchisor has no obligation to reimburse Franchisee for any Computer System costs. Within sixty (60) days after Franchisee receives notice from Franchisor, Franchisee agrees to obtain the Computer System components that Franchisor designates and to ensure that Franchisee's Computer System, as modified, is functioning properly.
Franchisee agrees that Franchisor or Franchisor's affiliates may condition any license of proprietary software to Franchisee, or Franchisee's use of technology that Franchisor or Franchisor's affiliates develop or maintain, on Franchisee's signing a software license agreement or similar document that Franchisor or Franchisor's affiliates prescribe to regulate Franchisee's use of, and Franchisor's and Franchisee's respective rights and responsibilities with respect to, the software or technology. Franchisor, Franchisor's affiliates and designated suppliers may charge Franchisee a monthly or other fee for any software or technology that Franchisor,
Franchisor's affiliates or designated suppliers license to Franchisee and for other maintenance and support services that Franchisor, Franchisor's affiliates or designated suppliers provide during this Agreement's term.
Despite the fact that Franchisee agrees to buy, use, and maintain the Computer System according to Franchisor's standards and specifications, Franchisee will have sole and complete responsibility for: (1) the acquisition, operation, maintenance, and upgrading of the Computer System; (2) the manner in which Franchisee's Computer System interfaces with Franchisor's and any third party's computer system; and (3) any and all consequences if the Computer System is not properly operated, maintained, and upgraded. Franchisor reserves the right to connect remotely to the Computer System.
Franchisee hereby consents to Franchisor obtaining, using and disclosing to third parties (including, without limitation, prospective franchisees, financial institutions, legal and financial advisors), for any purpose or as may be required by law, any financial or other information contained in or resulting from information, data, materials, statements and reports received by Franchisor or disclosed to Franchisor, whether by means of the Computer System or otherwise, in accordance with this Agreement. Franchisee will obtain such consents from third parties, including Franchisee's clients, as are necessary in order to give effect to the foregoing.
Source: Item 22 — Contracts (FDD pages 56–57)
What This Means (2025 FDD)
According to the 2025 Focalpoint Coaching Franchise Disclosure Document, franchisees must obtain and use specific computer hardware and/or operating software that Focalpoint Coaching may specify at any time. Focalpoint Coaching retains the right to modify these specifications and components of the computer system. Franchisees are also required to maintain a functioning e-mail address.
These modifications or other technological advancements might necessitate that franchisees purchase, lease, or license new or modified computer hardware and/or software, as well as obtain the necessary service and support for the computer system. While Focalpoint Coaching cannot estimate the future costs associated with the computer system or its required service and support, franchisees are responsible for incurring these costs, even if they cannot be fully amortized over the remaining term of the agreement. Focalpoint Coaching has no obligation to reimburse franchisees for any computer system costs.
Within 60 days of receiving notice from Focalpoint Coaching, franchisees must obtain the designated computer system components and ensure that their modified computer system is functioning correctly. Furthermore, Focalpoint Coaching or its affiliates may require franchisees to sign a software license agreement or similar document to regulate the use of proprietary software or technology. Franchisees may also be charged a monthly or other fee for any software or technology licensed to them by Focalpoint Coaching, its affiliates, or designated suppliers, as well as for maintenance and support services provided during the agreement's term.
Despite the franchisee's obligation to maintain the computer system according to Focalpoint Coaching's standards, the franchisee bears sole responsibility for the acquisition, operation, maintenance, and upgrading of the computer system. They are also responsible for how their computer system interfaces with Focalpoint Coaching's and any third party's computer systems, and for any consequences resulting from improper operation, maintenance, or upgrades. Focalpoint Coaching reserves the right to remotely connect to the computer system and obtain, use, and disclose any financial or other information contained within the system to third parties for any purpose or as required by law.