Can the franchisee themselves act as the general manager for a Focalpoint Coaching franchise?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee must keep Franchisor informed at all times of the identity of any supervisory employee(s) acting as the Business Manager or other assistant manager(s) of the Franchised Business. Franchisee (or Franchisee's Managing Owner) and/or the Business Manager must devote full time and efforts to the management and supervision of the Franchised Business. If Franchisee (or Franchisee's Managing Owner) owns more than one FocalPoint Franchised Business, each FocalPoint Franchised Business must be under the direct supervision of a business manager Franchisor has approved and who has completed Franchisor's training programs. Franchisee (or Franchisee's Managing Owner) is solely responsible for all employment decisions for the Franchised Business, including hiring, firing, remuneration, personnel policies, training, benefits, and maintaining supervision and discipline, regardless of whether Franchisee received advice from Franchisor on any of these subjects.
Source: Item 15 — Obligation to Participate in the Actual Operation of the Franchise Business (FDD page 42)
What This Means (2025 FDD)
According to the 2025 Focalpoint Coaching Franchise Disclosure Document, a franchisee, or the franchisee's managing owner, is required to devote full-time effort to managing and supervising the franchised business. If a franchisee owns more than one Focalpoint Coaching business, each location must be under the direct supervision of a business manager who has been approved by Focalpoint Coaching and has completed their training programs.
This means that a franchisee can act as the general manager of their Focalpoint Coaching franchise, provided they dedicate their full time and effort to the business. However, if the franchisee owns multiple Focalpoint Coaching franchises, they must hire a separate, approved business manager for each additional location.
The franchisee (or the managing owner) retains full responsibility for all employment decisions within the franchised business, including hiring, firing, compensation, personnel policies, training, benefits, and maintaining supervision and discipline, regardless of any advice received from Focalpoint Coaching. This underscores the franchisee's autonomy in managing their staff and ensuring the smooth operation of their business, while still adhering to Focalpoint Coaching's standards and guidelines.