Is a Focalpoint Coaching franchisee required to have a fully-trained, full-time manager for their franchised business?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee must keep Franchisor informed at all times of the identity of any supervisory employee(s) acting as the Business Manager or other assistant manager(s) of the Franchised Business. Franchisee (or Franchisee's Managing Owner) and/or the Business Manager must devote full time and efforts to the management and supervision of the Franchised Business. If Franchisee (or Franchisee's Managing Owner) owns more than one FocalPoint Franchised Business, each FocalPoint Franchised Business must be under the direct supervision of a business manager Franchisor has approved and who has completed Franchisor's training programs. Franchisee (or Franchisee's Managing Owner) is solely responsible for all employment decisions for the Franchised Business, including hiring, firing, remuneration, personnel policies, training, benefits, and maintaining supervision and discipline, regardless of whether Franchisee received advice from Franchisor on any of these subjects.
Source: Item 22 — Contracts (FDD pages 56–57)
What This Means (2025 FDD)
According to Focalpoint Coaching's 2025 Franchise Disclosure Document, a franchisee (or the Managing Owner) must devote full time and effort to the management and supervision of the franchised business. However, if a franchisee owns more than one Focalpoint Coaching franchise, each business must be under the direct supervision of a business manager who Focalpoint Coaching has approved and who has completed their training programs.
This means that if a franchisee only owns one Focalpoint Coaching franchise, they can act as their own full-time manager. If they own multiple franchises, they must hire a business manager for each additional location. This business manager must be approved by Focalpoint Coaching and complete their training programs, ensuring that each location is properly managed according to Focalpoint Coaching's standards.
The franchisee (or Managing Owner) retains the responsibility for all employment decisions, including hiring, firing, compensation, policies, training, benefits, and maintaining supervision and discipline, regardless of any advice received from Focalpoint Coaching. This highlights the franchisee's ultimate control over their staff and operations, even when a business manager is in place.
Prospective franchisees should consider these requirements when evaluating the investment and operational demands of owning a Focalpoint Coaching franchise, especially if they plan to expand to multiple locations. The cost of hiring and training business managers for each additional franchise should be factored into their financial projections.