For a Focalpoint Coaching franchise, what is the Managing Owner responsible for?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
ll not detract from the name and goodwill of the Marks, the Franchise System or Franchisor.
Franchisee must keep Franchisor informed at all times of the identity of any supervisory employee(s) acting as the Business Manager or other assistant manager(s) of the Franchised Business. Franchisee (or Franchisee's Managing Owner) and/or the Business Manager must devote full time and efforts to the management and supervision of the Franchised Business. If Franchisee (or Franchisee's Managing Owner) owns more than one FocalPoint Franchised Business, each FocalPoint Franchised Business must be under the direct supervision of a business manager Franchisor has approved and who has completed Franchisor's training programs. Franchisee (or Franchisee's Managing Owner) is solely responsible for all employment decisions for the Franchised Business, including hiring, firing, remuneration, personnel policies, training, benefits, and maintaining supervision and discipline, regardless of whether Franchisee received advice from Franchisor on any of these subjects.
D. INSURANCE.
Within thirty (30) days after the Effective Date and during the term of this Agreement Franchisee must maintain in force at Franchisee's sole expense comprehensive public liability, general liability, product liability and motor vehicle liability insurance against claims for bodily and personal injury, death and property damage caused by or occurring in connection with the Franchised Business' operation, all containing the minimum liability coverage Franchisor prescribes from time to time. Franchisor may periodically increase the amounts of coverage required under these insurance policies and/or require different or additional insurance coverages (including reasonable excess liability insurance and employment practices liability insurance) at any time to reflect inflation, identification of new risks, changes in law or standards of liability, higher damage awards or other relevant changes in circumstances. Required coverage shall include insurers' waiver of subrogation against Franchisor and Franchisee shall waive rights of recovery against Franchisor.
Source: Item 22 — Contracts (FDD pages 56–57)
What This Means (2025 FDD)
According to Focalpoint Coaching's 2025 Franchise Disclosure Document, the Managing Owner holds significant responsibilities for the Franchised Business. If the franchisee is an entity, the Managing Owner (or a Business Manager approved by Focalpoint Coaching) must devote full-time efforts to managing and supervising the Franchised Business. This ensures dedicated oversight. If the franchisee owns multiple Focalpoint Coaching franchises, each location must have a Business Manager approved by Focalpoint Coaching who has completed the franchisor's training programs.
The Managing Owner is also responsible for all employment-related decisions. This includes hiring, firing, determining remuneration, setting personnel policies, providing training, managing benefits, and maintaining supervision and discipline. This responsibility remains with the Managing Owner regardless of any advice received from Focalpoint Coaching on these matters. This indicates that while Focalpoint Coaching may offer guidance, the ultimate decisions and liabilities related to employment rest with the franchisee.
Furthermore, the Managing Owner (or Business Manager) must satisfactorily complete Focalpoint Coaching's initial training program. If they do not complete the training to Focalpoint Coaching's satisfaction, the franchise agreement may be terminated. Even after the initial training, Focalpoint Coaching may require the Managing Owner (or Business Manager) to attend ongoing training courses and meetings, for which the franchisee is responsible for covering all associated costs. The Managing Owner may also request additional training at their own expense if they feel it is necessary.