What is the CRM system set up fee that a Focalpoint Coaching franchisee must pay?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
on, operation, maintenance, and upgrading of the Computer System. You must also license the CRM system and application service systems from our designated supplier, currently, HubSpot, for management and support services. You must pay us a CRM system set up fee in the amount of $1,000, plus any applicable taxes, when you sign the Franchise Agreement and an ongoing monthly license fee in the amount of $75 per person. You will need to pay the CRM system set up fee and the ongoing monthly license fee for each Associate you hire or retain. We may increase the monthly fee for the CRM license at any time commensurate with cost increases by our designated sup
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)
What This Means (2025 FDD)
According to the 2025 Focalpoint Coaching FDD, a new franchisee must pay a CRM system set up fee of $1,000 plus applicable taxes. This fee is due when the Franchise Agreement is signed. Additionally, the franchisee will incur an ongoing monthly license fee of $75 per person.
The franchisee is responsible for paying the CRM system set up fee and the ongoing monthly license fee for each associate they hire or retain. The FDD states that Focalpoint Coaching may increase the monthly fee for the CRM license at any time, corresponding to cost increases by their designated supplier, provided they give prior written notice.
This means that a Focalpoint Coaching franchisee needs to factor in not only the initial $1,000 set up fee, but also the ongoing monthly costs for themselves and any associates they employ. These costs can potentially increase over time, impacting the franchisee's operating expenses. The CRM system itself is licensed from HubSpot, a third-party vendor designated by Focalpoint Coaching.