When is the CRM system set up fee due for a Focalpoint Coaching franchise?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
on, operation, maintenance, and upgrading of the Computer System. You must also license the CRM system and application service systems from our designated supplier, currently, HubSpot, for management and support services. You must pay us a CRM system set up fee in the amount of $1,000, plus any applicable taxes, when you sign the Franchise Agreement and an ongoing monthly license fee in the amount of $75 per person. You will need to pay the CRM system set up fee and the ongoing monthly license fee for each Associate you hire or retain. We may increase the monthly fee for the CRM license at any time commensurate with cost increases by our designated sup
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–36)
What This Means (2025 FDD)
According to Focalpoint Coaching's 2025 Franchise Disclosure Document, a new franchisee must pay the CRM system set up fee when signing the Franchise Agreement. The fee is $1,000, plus any applicable taxes.
This fee covers the initial setup of the CRM system, which Focalpoint Coaching requires franchisees to license from their designated supplier, currently HubSpot. In addition to the setup fee, franchisees must also pay an ongoing monthly license fee of $75 per person. This means that the franchisee will need to pay the CRM system set up fee and the ongoing monthly license fee for each Associate they hire or retain.
Focalpoint Coaching retains the right to increase the monthly CRM license fee at any time, provided they give prior written notice to the franchisee. Any increase would be commensurate with cost increases by their designated supplier. This is a fairly standard practice in franchising, where technology costs are often passed on to franchisees. Prospective franchisees should factor these ongoing technology costs into their financial projections.