What does 'Consultation Services' include for a Focalpoint Coaching franchisee?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
If Franchisee requests, and Franchisor agrees to provide (subject to Franchisor's availability) either (i) additional guidance, assistance, or training, or (ii) specialized Consultation Services, then Franchisee agrees to pay Franchisor's then applicable charges, including Franchisor's personnel's per diem charges and travel and living expenses. For purposes of this Agreement, "Consultation Services" may include any advice related to the operation of the Franchised Business; on-site reviews of Franchisee's operations and additional training as needed; on-site training for Franchisee (or Franchisee's Managing Owner), Franchisee's Associates, or any of Franchisee's other personnel; off-site sessions; and other specialized assistance.
Source: Item 22 — Contracts (FDD pages 56–57)
What This Means (2025 FDD)
According to the 2025 Focalpoint Coaching Franchise Disclosure Document, 'Consultation Services' may include advice related to operating the franchised business. This encompasses on-site reviews of the franchisee's operations, additional training as needed, and on-site training for the franchisee (or their Managing Owner), their associates, or other personnel. It also includes off-site sessions and other specialized assistance.
In practical terms, this means that Focalpoint Coaching franchisees can receive support and guidance from the franchisor on various aspects of their business. This support can range from operational advice to specific training programs for the franchisee and their staff. The availability of these services is subject to the franchisor's discretion, and the franchisee may incur additional costs for these services, including per diem charges and travel and living expenses for the franchisor's personnel.
This arrangement is fairly typical in franchising, where franchisors offer ongoing support to help franchisees succeed. However, the FDD makes it clear that these consultation services are not guaranteed and are subject to the franchisor's availability and discretion. It is important for prospective franchisees to understand that while Focalpoint Coaching may provide extensive support, they are not obligated to do so, and additional services may come at an extra cost.