On what basis will Focalpoint Coaching issue and modify standards and specifications for goods and services?
Focalpoint_Coaching Franchise · 2025 FDDAnswer from 2025 FDD Document
To maintain the quality of the goods and services that FocalPoint Franchised Businesses sell and our system's reputation, we may condition your right to buy or lease goods and/or services (besides those described above that you may obtain only from us, our affiliates, and/or other specified exclusive sources) on their meeting our minimum standards and specifications
and/or being acquired from suppliers that we approve. We will issue and modify standards and specifications based on our, FocalPoint International's, and our franchise owners' experience in operating FocalPoint Franchised Businesses. Our standards and specifications may impose minimum requirements for production, performance, reputation, prices, quality, design, and appearance. Our Operations Manual or other communications will identify our standards and specifications. We will notify you and, where appropriate, the suppliers, of our standards and specifications. There might be situations where you can obtain items from any supplier who can satisfy our requirements and, therefore, would be an approved supplier.
If we institute any type of restrictive sourcing program (which, as noted above, we have already done for Proprietary Products and may do so for other items) and you want to use any item or service that we have not yet evaluated or to buy or lease from a supplier that we have not yet approved or designated, you first must send us sufficient information, specifications, and samples so that we can determine whether the item or service complies with System Standards or the supplier meets approved supplier criteria. We may charge you or the supplier a reasonable fee for the evaluation (see Item 6) and will decide within a reasonable time (no more than 30 days). We periodically will establish procedures for your requests and may limit the number of approved items, services, and/or suppliers as we think best.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 23–26)
What This Means (2025 FDD)
According to Focalpoint Coaching's 2025 Franchise Disclosure Document, Focalpoint Coaching will issue and modify standards and specifications for goods and services based on the company's, FocalPoint International's, and its franchise owners' experience in operating Focalpoint Coaching Franchised Businesses. These standards and specifications may include minimum requirements for production, performance, reputation, prices, quality, design, and appearance.
The Operations Manual or other communications will identify Focalpoint Coaching's standards and specifications, and franchisees and suppliers will be notified of these standards. However, there might be situations where franchisees can obtain items from any supplier who can satisfy Focalpoint Coaching's requirements, making them an approved supplier.
If a franchisee wants to use an item or service that Focalpoint Coaching has not yet evaluated or buy or lease from a supplier that Focalpoint Coaching has not yet approved or designated, the franchisee must first send Focalpoint Coaching sufficient information, specifications, and samples. Focalpoint Coaching may charge a reasonable fee for the evaluation and will decide within a reasonable time (no more than 30 days).