Under what circumstances might Fly To Fit provide advice to franchisees regarding their business?
Fly_To_Fit Franchise · 2024 FDDAnswer from 2024 FDD Document
ur Post-Opening Obligations
After you open your business:
- A. Developing products or services you will offer to your customers. Although it is our intent and practice to refine and develop products or services that you will offer to your customers, the franchise agreement does not obligate us to do so.
- B. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), and operational instructions in the Manual which you can use as part of training new employees (Section 5.3). All hiring decisions and conditions of employment are your sole responsibility.
- C. Improving and developing your business; resolving operating problems you encounter. If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees providing onsite support). (Section 5.5)
- D. Establishing prices. Upon your request, we will provide recommended prices for products and services. (Section 5.5). We have the right to determine prices charged by our franchisees for goods and services (but only to the extent permitted by applicable law).
- E.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2024 FDD)
According to Fly To Fit's 2024 Franchise Disclosure Document, Fly To Fit may provide advice to franchisees under specific circumstances after the business opens. If a franchisee requests assistance, Fly To Fit may offer advice via telephone or electronic communication to help improve and develop the business or resolve any operational problems encountered. However, this support is provided only to the extent that Fly To Fit deems reasonable.
If a Fly To Fit franchisee requires in-person support, Fly To Fit may provide it in response to a request. However, Fly To Fit charges a fee of $600 per day for this on-site assistance, in addition to covering any out-of-pocket expenses incurred by Fly To Fit employees, such as travel, lodging, and meals.
Fly To Fit also provides recommended procedures for administration, bookkeeping, accounting, and inventory control. These procedures may become required rather than just recommended for the franchise system. Additionally, Fly To Fit will review potential locations submitted by the franchisee and advise on market introduction plans before opening.