Are Fly To Fit franchisees required to participate in membership/subscription programs?
Fly_To_Fit Franchise · 2024 FDDAnswer from 2024 FDD Document
- 7.11 Gift Cards, Loyalty Programs, and Incentive Programs. At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Fly To Fit Franchise, in the manner specified by Fly To Fit Franchise in the Manual or otherwise in writing.
Franchisee shall honor all valid gift cards and other pre-paid systems, regardless of whether issued by Franchisee or another Fly To Fit business.
Franchisee shall comply with all procedures and specifications of Fly To Fit Franchise related to gift cards, certificates, and other pre-paid systems, or related to customer loyalty, membership/subscription, or customer incentive programs.
Source: Item 22 — CONTRACTS (FDD page 44)
What This Means (2024 FDD)
According to Fly To Fit's 2024 Franchise Disclosure Document, franchisees are required to participate in membership/subscription programs if designated by Fly To Fit. Specifically, franchisees must participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs that Fly To Fit designates.
This means that Fly To Fit has the authority to mandate franchisee participation in such programs, and franchisees do not have a choice in the matter. Fly To Fit will specify the manner in which franchisees must participate in these programs, potentially impacting how the franchisee interacts with customers and manages their business operations.
Furthermore, Fly To Fit franchisees must sell or issue gift cards, certificates, or other pre-paid systems at their own expense. They are also obligated to honor all valid gift cards and other pre-paid systems, regardless of whether they were issued by the franchisee or another Fly To Fit business. Franchisees must comply with all procedures and specifications related to these programs as dictated by Fly To Fit.