Is a Fly To Fit franchisee required to personally conduct 'on-premises' supervision of their business?

According to Fly To Fit's 2024 Franchise Disclosure Document, the business must be under the on-site supervision of either the Principal Executive or a general manager. This general manager must have completed Fly To Fit's training program.

This means that a Fly To Fit franchisee, as the Principal Executive, can either personally supervise the business or hire a general manager to do so. However, that general manager must complete the required training program. This provides some flexibility for the franchisee while ensuring that the business is properly managed according to Fly To Fit's standards.

This requirement ensures that someone with adequate training and knowledge of the Fly To Fit system is always present at the business location. It helps maintain consistency and quality in operations, which is important for brand reputation and customer satisfaction. The franchisee remains responsible for all personnel matters, including hiring, training, and supervising, even if a general manager is in place.