Will Fly To Fit conduct an initial training program?
Fly_To_Fit Franchise · 2024 FDDAnswer from 2024 FDD Document
[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING]
- C. Hiring and training employees.
We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), operational instructions in the Manual which you can use as part of training new employees (Section 5.3), and our initial training program described below.
Our opening support (as described below) includes assisting you in training employees.
All hiring decisions and conditions of employment are your sole responsibility.
- F. Initial Training Program. We will conduct our initial training program. (Section 5.4).
The current initial training program is described below.
Training classes will be scheduled in accordance with the needs of new franchisees. We anticipate holding training classes in advance of the opening of the franchisee's location, doing so remotely, at a corporate location, and at the franchisee's location once sufficient build-out has been completed and close to being open, as elaborated on in the additional questions below. This may change as we start to bring on more franchisees.
The instruction materials consist primarily of our Onboarding Checklist which contains links organized by section for all applicable written procedures, training videos, learning checks referred to as Knowledge Reviews (automatically graded with correct answers provided, with a structure in place requiring successful completion via a minimum score threshold), and a shadowing/coaching checklist and approval process all required to successfully and fully complete the necessary training. Additional instructional material will be provided consisting of additional similar training (additional procedures, additional video training, additional checklists, etc.) for "higher-level" functions required of the franchisee and/or the individual acting as the owner/operator and/or manager of the franchisee.
You must attend training. You may send any additional persons to training that you want (up to the maximum described above). You must complete training to our satisfaction at least four weeks before opening your business. You will be required to pass a test which evaluates your understanding for the content and franchise operating content as covered in the training program. Should you fail to pass the test or complete the initial training, we have the right to terminate the franchise agreement with no refund of the initial franchise fee.
Your business must at all times be under your on-site supervision or under the on-site supervision of a general manager who has completed our training program. If you need to send a
new general manager to our training program, we will charge a fee, which is currently $350 per day.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2024 FDD)
According to Fly To Fit's 2024 Franchise Disclosure Document, Fly To Fit will conduct an initial training program. The FDD states that Fly To Fit will provide franchisees with suggested staffing levels and guidelines for hiring, operational instructions in the Brand Standards Manual, and the initial training program. The opening support provided by Fly To Fit includes assisting franchisees in training employees.
The training classes will be scheduled based on the needs of new franchisees and may be held remotely, at a corporate location, or at the franchisee's location once build-out is completed. The training materials consist of an Onboarding Checklist with links to written procedures, training videos, Knowledge Reviews, and a shadowing/coaching checklist. Additional instructional material will be provided for higher-level functions required of the franchisee or the owner/operator/manager.
Fly To Fit requires franchisees to attend training, and they may send additional people to training. Franchisees must complete the training to Fly To Fit's satisfaction at least four weeks before opening their business and pass a test evaluating their understanding of the content covered in the training program. If the franchisee fails to pass the test or complete the initial training, Fly To Fit has the right to terminate the franchise agreement with no refund of the initial franchise fee. The franchisee's business must be under the on-site supervision of the franchisee or a general manager who has completed the training program. If a new general manager needs to attend the training program, Fly To Fit will charge a fee, which is currently $350 per day.