When does Fly To Fit anticipate holding training classes for new franchisees?
Fly_To_Fit Franchise · 2024 FDDAnswer from 2024 FDD Document
Training classes will be scheduled in accordance with the needs of new franchisees. We anticipate holding training classes in advance of the opening of the franchisee's location, doing so remotely, at a corporate location, and at the franchisee's location once sufficient build-out has been completed and close to being open, as elaborated on in the additional questions below. This may change as we start to bring on more franchisees.
The instruction materials consist primarily of our Onboarding Checklist which contains links organized by section for all applicable written procedures, training videos, learning checks referred to as Knowledge Reviews (automatically graded with correct answers provided, with a structure in place requiring successful completion via a minimum score threshold), and a shadowing/coaching checklist and approval process all required to successfully and fully complete the necessary training. Additional instructional material will be provided consisting of additional similar training (additional procedures, additional video training, additional checklists, etc.) for "higher-level" functions required of the franchisee and/or the individual acting as the owner/operator and/or manager of the franchisee.
Training classes will be led by the franchisor(s) and/or its delegate(s), such as a corporateemployed, tenured individual who has been delegated to lead some or all aspects of training (i.e. a manager / assistant manager / senior employee who works at a corporate (franchisor) location). Some aspects of training classes will be self-directed and led by the franchisee themselves as they follow the training structure in place which would include video training and the aforementioned instructional materials created by the franchisor/corporate (so in that sense, it is still being led by the franchisor/corporate/its delegate(s), just done remotely and/or by pre-recorded materials listed in the Onboarding/Training structure).
The instructor, of the franchisor(s) have experience dating back to the establishment of corporate. Franchisor/corporate delegate(s) may have various lengths of experience depending on the individual delegate, but they would typically have minimally one year of experience, if not more, and have had successfully completed both their own training and facilitation of others' training in the past; the delegate(s) would typically be in a management role at a corporate location or be a "senior," tenured employee if not in a formal management position.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 23–30)
What This Means (2024 FDD)
According to Fly To Fit's 2024 Franchise Disclosure Document, training classes are scheduled based on the needs of new franchisees. Fly To Fit anticipates conducting these classes before the franchisee's location opens. These training sessions may be held remotely, at a corporate location, or at the franchisee's location once the build-out is substantially complete and nearing its opening. However, the FDD indicates that this approach to training may evolve as Fly To Fit brings on more franchisees.
The training program utilizes an Onboarding Checklist, which includes links to written procedures, training videos, and Knowledge Reviews that are automatically graded. Franchisees must meet a minimum score threshold to successfully complete the training. The program also incorporates a shadowing/coaching checklist and approval process. Additional instructional material will be provided for more advanced functions required of the franchisee, owner/operator, or manager.
Fly To Fit's training classes are led by the franchisor(s) and/or their delegates, such as experienced corporate employees. Some training aspects are self-directed, using video training and instructional materials created by Fly To Fit. The instructors from Fly To Fit have experience dating back to the establishment of the corporate entity. Corporate delegate(s) typically have at least one year of experience and have successfully completed their own training and facilitated training for others, often holding management roles at a corporate location or being senior employees.