Under what circumstances will Fly Fitness provide on-site remedial training?
Fly_Fitness Franchise · 2024 FDDAnswer from 2024 FDD Document
- 7.5. On-Site Remedial Training. Upon Franchisee's reasonable request, for Franchisee's newly-hired personnel or otherwise, or as Franchisor shall deem appropriate, Franchisor shall, during the term hereof, subject to the availability of personnel, provide Franchisee with additional trained representatives who shall provide on-site new-hire/remedial training and assistance to Franchisee's personnel at the Franchised Business location. For any additional on-site training and assistance, Franchisee shall pay the per diem fee then being charged to franchisees under the System for the services of such trained representatives, plus their costs of travel, lodging, and meals.
Source: Item 22 — CONTRACTS (FDD pages 44–45)
What This Means (2024 FDD)
According to Fly Fitness's 2024 Franchise Disclosure Document, on-site remedial training is available under specific circumstances. Fly Fitness may provide additional trained representatives to offer on-site new-hire or remedial training and assistance to the franchisee's personnel at the franchised business location. This service is subject to the availability of Fly Fitness personnel.
The franchisee can request this training for newly hired personnel or for other reasons they deem necessary. Additionally, Fly Fitness can decide to provide this training if they consider it appropriate. This suggests that Fly Fitness retains some discretion in determining when on-site training is warranted.
However, this on-site training isn't free. The franchisee is responsible for paying a per diem fee for the services of the trained representatives, along with covering their travel, lodging, and meal costs. This fee would be the standard rate charged to all franchisees within the Fly Fitness system for such services. This is a fairly standard practice in franchising, where franchisors provide additional support for a fee to ensure consistent quality and operational standards across all locations.