What training programs must the Fly Fitness general manager successfully complete?
Fly_Fitness Franchise · 2024 FDDAnswer from 2024 FDD Document
The Franchise Agreement requires that you personally supervise your Fly Fitness outlet. Your Fly Fitness outlet must be directly supervised by a general manager who is either the Franchisee or, if the Franchisee is an entity, at least a 10% shareholder in the franchisee entity. Your general manager must successfully complete our Initial Management Training Program and all other training courses we require. If the franchisee is a business entity, your general manager is not required to have an equity interest in the franchisee entity. Your manager must devote full time to the job and cannot have an interest or business relationship with any of our competitors.
Source: Item 15 — OBLIGATIONS OF THE FRANCHISEE TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD page 33)
What This Means (2024 FDD)
According to Fly Fitness's 2024 Franchise Disclosure Document, the general manager, whether the franchisee or a designated shareholder, must successfully complete the Initial Management Training Program and any other training courses that Fly Fitness requires. This ensures that the manager is well-equipped to supervise the Fly Fitness outlet effectively. The Initial Management Training Program is a five-day course. The cost of the instructors and training materials for up to three people is included in the initial franchise fee, but franchisees must cover travel and personal expenses such as transportation, meals, and lodging for themselves and their personnel. There is a fee of $400 per person for any additional trainees.
Fly Fitness also provides on-site training, supervision, and assistance with daily operations, local marketing, and the grand opening for up to five days at no additional cost when the franchised business opens. Furthermore, Fly Fitness may conduct mandatory or optional additional training programs, including an annual conference or national business meeting, which franchisees must attend if required, for up to three days each year. Failure to attend mandatory training, including the annual conference or business meeting, constitutes a default under the Franchise Agreement.
If a franchisee fails to attend any mandatory training program, they are required to obtain the training at a location designated by Fly Fitness, bearing the full cost, including tuition at the then-current rate, plus all travel costs for both the franchisee and Fly Fitness's trainer. This comprehensive training approach ensures that franchisees and their managers are well-versed in Fly Fitness's operational procedures and standards, contributing to the consistency and quality of service across all franchise locations.