What standards does Fly Fitness provide regarding employee qualifications and training?
Fly_Fitness Franchise · 2024 FDDAnswer from 2024 FDD Document
- g. provide you with standards for qualifications and training of your employees. We do not otherwise assist you with employee hiring and training (Franchise Agreement, Section 12.1.5).
C. HUMAN RESOURCES
Introduction
EEOC Guidelines in Hiring Employees
Wage and Labor Laws
Immigration Reform Act
I-9 Form Requirement
Profile of the Ideal Fly Fitness Employee
Recruiting Staff
Generating Applicants Accepting Applications/Reviewing Applications
The Interview Process
Sample Interview Questions
Background and Reference Check Procedures
Job Descriptions
Studio Director Assistant Manager Master Instructor Instructor Front Desk Staff
Hiring on a Trial Period
Orientation
New Employee Paperwork
Training New Employees
Initial Training (for each position) Ongoing Training Process (for each position) Required Certifications
Personnel Policies
Time-Tracking Procedures
Uniform and Dress Code
Conducting Performance Evaluations
Progressive Discipline Procedures
Separation/Termination Procedures.
The cost of our instructors and training materials for up to three (3) people is included in the Initial Franchise Fee. You must pay for all of travel and personal expenses, including, but not limited to,
all costs for your transportation, meals, and lodging for yourself and your personnel. Our current fee to provide initial training to any additional trainees is $400 per person.
We reserve the right to charge a reasonable fee to provide initial training to any manager you appoint, with our approval, after the initial opening of your Franchised Business. Our current fee to provide initial training to any replacement manager is $400 per trainer per day. You must also pay your manager's travel and personal expenses.
At the opening of your Franchised Business, we will provide a trainer for on-site training, supervision and assistance with daily operations and local marketing and grand opening. On-site training will be for up to five (5) days at no additional cost to you.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2024 FDD)
According to Fly Fitness's 2024 Franchise Disclosure Document, Fly Fitness provides franchisees with standards for employee qualifications and training, but does not otherwise assist with employee hiring and training. The Operations Manual includes a section on Human Resources, covering topics such as EEOC guidelines, wage and labor laws, immigration reform act, I-9 form requirements, and a profile of the ideal Fly Fitness employee. It also includes information on recruiting staff, generating and reviewing applications, the interview process with sample questions, background and reference check procedures, and job descriptions for various positions like Studio Director, Assistant Manager, Master Instructor, Instructor, and Front Desk Staff.
The Operations Manual also details hiring on a trial period, orientation, new employee paperwork, and training new employees, including initial and ongoing training processes for each position, and required certifications. Furthermore, it outlines personnel policies, time-tracking procedures, uniform and dress code, conducting performance evaluations, progressive discipline procedures, and separation/termination procedures.
Fly Fitness also provides initial training to franchisees and their staff. The cost of instructors and training materials for up to three people is included in the initial franchise fee. However, the franchisee must cover all travel and personal expenses, including transportation, meals, and lodging for themselves and their personnel. There is a fee of $400 per person for initial training for any additional trainees. Fly Fitness may charge a reasonable fee to provide initial training to any manager appointed after the initial opening of the franchised business, currently $400 per trainer per day, plus the manager's travel and personal expenses. At the opening of the franchised business, Fly Fitness will provide a trainer for on-site training, supervision, and assistance with daily operations and local marketing and grand opening for up to five days at no additional cost.