Who is responsible for the safety and security of the Fly Fitness franchised business location?
Fly_Fitness Franchise · 2024 FDDAnswer from 2024 FDD Document
- 12.4.
Safety and Security of Premises.
All matters of safety and security are within Franchisee's discretion and control, and Franchisee is solely responsible for the safety and security of the Franchised Business location for Franchisee, Franchisee's personnel, customers, agents, and the general public.
Franchisee shall train all employees on, and comply with all best practices for, delivery of fitness instruction.
Franchisee's indemnification obligations set forth in Section 15.6 hereof shall apply to any claims made against Franchisor regarding safety or security.
- 12.5.
Prices.
Subject to applicable law, Franchisor may recommend or set maximum prices for services and products offered by Franchisee, which may vary depending on geographic and other market conditions.
Source: Item 22 — CONTRACTS (FDD pages 44–45)
What This Means (2024 FDD)
According to Fly Fitness's 2024 Franchise Disclosure Document, the franchisee is solely responsible for the safety and security of the franchised business location. This responsibility extends to the franchisee, their personnel, customers, agents, and the general public. This means that the franchisee has the discretion and control over all safety and security matters at the Fly Fitness location.
Furthermore, the franchisee is obligated to train all employees on best practices for delivering fitness instruction. This includes ensuring that all coaches and principals providing fitness instruction obtain personal training certifications from a nationally recognized organization approved by Fly Fitness within 90 days of hiring. Franchisees must also ensure that their coaches attend any required continuing education or training programs to maintain their certifications.
Additionally, the franchisee is responsible for maintaining the security and integrity of the computer and payment processing systems used in the franchised business, as well as the customer and other data stored within those systems. The franchisee must implement all necessary computer hardware, software, and internet security procedures, including updates and upgrades, to protect these systems and data from viruses, malware, privacy breaches, or other unauthorized access. The franchisee's indemnification obligations also apply to any claims made against Fly Fitness regarding safety or security.