What are the responsibilities of a Fly Fitness franchisee and their staff?
Fly_Fitness Franchise · 2024 FDDAnswer from 2024 FDD Document
EXHIBIT E
OPERATIONS MANUAL TABLE OF CONTENTS
FLY FITNESS
FRANCHISE OPERATIONS MANUAL
PRELIMINARY OUTLINE
Preface for Manual
The Manual Organization
The Purpose of this Manual
The Importance of Confidentiality
Keeping the XYZ Fitness Company Franchise Operations Manual Current
Submitting Suggestions to the Home Office
Requesting a Variance
Manual Disclaimer
A. INTRODUCTION
Welcome Letter from the Founder
Fly Fitness Franchise Mission Statement
Our Story
Services Provided to the Fly Fitness Franchisee
Responsibilities of the Fly Fitness Franchisee and Staff
Visits from the Home Office
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2024 FDD)
According to Fly Fitness's 2024 Franchise Disclosure Document, Exhibit E outlines the 'Responsibilities of the Fly Fitness Franchisee and Staff' within the Franchise Operations Manual. While the document lists this section, it does not detail the specific responsibilities.
However, the FDD does provide some insight into franchisee responsibilities. For example, Fly Fitness franchisees are responsible for local advertising placement, including listings in local business directories and establishing a social media presence. They must also adhere to brand standards in their social media operations. Franchisees are also responsible for contributing two percent (2%) of weekly Gross Revenue to the Brand Fund, which is used for advertising, marketing, and promotional activities.
Additionally, the franchisee is responsible for various pre-opening obligations, such as site selection, securing necessary equipment, and setting up the Fly Fitness studio. The franchisee is also responsible for setting up bank accounts, procuring required insurance policies, and meeting tax obligations. The franchisee is also responsible for standards for qualifications and training of their employees, but Fly Fitness does not otherwise assist with employee hiring and training.
To gain a comprehensive understanding of the franchisee and staff responsibilities, a prospective franchisee should ask Fly Fitness for a complete copy of the Operations Manual, specifically the section outlining these duties. This will provide a clearer picture of the day-to-day tasks and expectations for running a Fly Fitness franchise.