Does Fly Fitness provide standards for qualifications and training of employees?

According to Fly Fitness's 2024 Franchise Disclosure Document, Fly Fitness does provide franchisees with standards for the qualifications and training of their employees. However, the FDD states that Fly Fitness does not otherwise assist with employee hiring and training.

Further details regarding Human Resources can be found in the Operations Manual. The manual includes EEOC guidelines in hiring employees, wage and labor laws, immigration reform act, I-9 form requirements, and a profile of the ideal Fly Fitness employee. It also provides guidance on recruiting staff, generating and reviewing applications, the interview process, sample interview questions, background and reference check procedures, and job descriptions for various positions such as Studio Director, Assistant Manager, Master Instructor, Instructor, and Front Desk Staff.

The manual also covers hiring on a trial period, orientation, new employee paperwork, initial and ongoing training processes for each position, required certifications, personnel policies, time-tracking procedures, uniform and dress code, conducting performance evaluations, progressive discipline procedures, and separation/termination procedures. This comprehensive approach to human resources suggests that Fly Fitness places a significant emphasis on ensuring that franchisees have the necessary tools and knowledge to effectively manage their staff and maintain consistent standards across all franchise locations.