What computer systems and software are Fly Fitness franchisees required to install and maintain?
Fly_Fitness Franchise · 2024 FDDAnswer from 2024 FDD Document
5. Computer Systems (Franchise Agreement, Section 12.3)
We require you to install and maintain computer systems and software, at your sole expense, meeting our minimum specifications for use at your Franchised Business. This includes entry-area computer hardware that operates our current required POS system, as specified in the Manual, and additional laptop computer or smart device that can operate other required software. You must also have Internet and other telecommunications equipment and services in accordance with our standards to permit electronic transmission of sales information. We reserve the right to change your requirements for computer hardware and software at any time.
You are required to use Mariana Tek, QuickBooks, Brandbot, and G-Suite to operate your Franchised Business.
QuickBooks allows us to independently and remotely access all of your sales data, including your Gross Revenue, through the Internet. We may in the future establish or modify the sales reporting systems as we deem appropriate for the accurate and expeditious reporting of Gross Revenue, and you must fully cooperate in implementing any such system at your expense.
The cost of the required computer hardware and software will range from $1,500 - $2,000 depending on the number of terminals. Monthly software access fees are approximately $159.00 - $699, subject to increase by the provider.
There are no contractual limitations on the frequency and cost of upgrades and/or updates to the above-described systems or programs.
We will have independent and unlimited electronic access to the information generated by and stored in your Mariana Tek and QuickBooks accounts. There are no contractual limitations on our right to have full access to this information. We may retrieve, download, analyze, and store such information and data at any time. We own all customer data stored in your Mariana Tek account.
We have no obligation to maintain, repair, update or upgrade your computer and software. At your cost, you must provide on-going maintenance and repairs to your computer and software. You must upgrade your computer hardware and software as necessary to operate the most current version of Mariana Tek, QuickBooks, other required applications, or any replacements thereto. We cannot estimate the cost of maintaining, updating, and upgrading your computer and software because it will depend on the make and model of your computer, required upgrades to operate our current membership manage
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2024 FDD)
According to Fly Fitness's 2024 Franchise Disclosure Document, franchisees must install and maintain specific computer systems and software at their own expense. This includes computer hardware for the POS system, as detailed in the manual, and a laptop or smart device to run other required software. Franchisees also need internet and telecommunications equipment for electronic sales data transmission. Fly Fitness retains the right to modify these requirements at any time.
Specifically, Fly Fitness requires franchisees to use Mariana Tek, QuickBooks, Brandbot, and G-Suite to operate their business. QuickBooks allows Fly Fitness to remotely access the franchisee's sales data, including gross revenue. Fly Fitness can modify sales reporting systems and requires franchisees to implement these changes at their own expense.
The estimated cost for the required computer hardware and software ranges from $1,500 to $2,000, depending on the number of terminals. Monthly software access fees are approximately $159.00 to $699, but these fees are subject to change by the provider. There are no contractual limitations on the frequency and cost of upgrades or updates to these systems. Fly Fitness has independent and unlimited electronic access to the data in the franchisee's Mariana Tek and QuickBooks accounts and owns all customer data stored in the Mariana Tek account.
Fly Fitness is not obligated to maintain, repair, update, or upgrade the franchisee's computer and software. Franchisees are responsible for ongoing maintenance and must upgrade their hardware and software to operate the latest versions of Mariana Tek, QuickBooks, and other required applications. The cost of maintaining, updating, and upgrading the computer systems cannot be estimated due to variations in computer models, required upgrades, and local service costs.