Can Fly Fitness change the requirements for computer hardware and software for its franchisees?
Fly_Fitness Franchise · 2024 FDDAnswer from 2024 FDD Document
5. Computer Systems (Franchise Agreement, Section 12.3)
We require you to install and maintain computer systems and software, at your sole expense, meeting our minimum specifications for use at your Franchised Business. This includes entry-area computer hardware that operates our current required POS system, as specified in the Manual, and additional laptop computer or smart device that can operate other required software. You must also have Internet and other telecommunications equipment and services in accordance with our standards to permit electronic transmission of sales information. We reserve the right to change your requirements for computer hardware and software at any time.
You are required to use Mariana Tek, QuickBooks, Brandbot, and G-Suite to operate your Franchised Business.
QuickBooks allows us to independently and remotely access all of your sales data, including your Gross Revenue, through the Internet. We may in the future establish or modify the sales reporting systems as we deem appropriate for the accurate and expeditious reporting of Gross Revenue, and you must fully cooperate in implementing any such system at your expense.
The cost of the required computer hardware and software will range from $1,500 - $2,000 depending on the number of terminals. Monthly software access fees are approximately $159.00 - $699, subject to increase by the provider.
There are no contractual limitations on the frequency and cost of upgrades and/or updates to the above-described systems or programs.
We will have independent and unlimited electronic access to the information generated by and stored in your Mariana Tek and QuickBooks accounts. There are no contractual limitations on our right to have full access to this information. We may retrieve, download, analyze, and store such information and data at any time.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2024 FDD)
According to Fly Fitness's 2024 Franchise Disclosure Document, Fly Fitness retains the right to modify the requirements for computer hardware and software at any time for its franchisees. Franchisees are responsible for installing and maintaining computer systems and software that meet Fly Fitness's minimum specifications. This includes hardware for the POS system and a laptop or smart device for other required software. Franchisees must also maintain internet and telecommunications equipment according to Fly Fitness's standards for electronic sales information transmission.
The required computer hardware and software costs range from $1,500 to $2,000, depending on the number of terminals. Monthly software access fees range from approximately $159.00 to $699, and are subject to change by the provider. Fly Fitness franchisees are required to use Mariana Tek, QuickBooks, Brandbot, and G-Suite to operate their Franchised Business.
Fly Fitness does not have contractual limitations on the frequency and cost of upgrades or updates to the systems or programs. Franchisees are responsible for the ongoing maintenance, repairs, and necessary upgrades to their computer hardware and software to operate the most current versions of required applications. Fly Fitness will have independent and unlimited electronic access to the information generated by and stored in the franchisee's Mariana Tek and QuickBooks accounts, with no contractual limitations on their right to access this information. Fly Fitness owns all customer data stored in the franchisee's Mariana Tek account.