How much notice will Flowerama provide before requiring a franchisee to upgrade their POS System?
Flowerama Franchise · 2024 FDDAnswer from 2024 FDD Document
We reserve the right to specify the POS System or any component thereof you must purchase at any time. We also have the right to change the approved POS System in the future. You must, upon 90 days' notice from us, upgrade your POS System, but no more frequently than every 3 years during the term of your Franchise Agreement. When we require you to purchase our approved POS System, the information below will apply. If you are a start-up franchise, you must purchase the POS System we designate or approve. (Franchise Agreement, Section 18 E).
You must update and upgrade the POS System and any component thereof during the term of the Franchise Agreement. You must pay a monthly charge for technical support as established by your service provider. You must use the POS System in your business as a cash register system, a customer data system, an inventory system, an employee payroll and time maintenance system, a wire service reconciliation system and a daily sales reporting system. We have the right to, and will, access daily sales information in our sole and absolute discretion and will require you to transmit this data on a daily basis by fax, telephone or through dedicated electronic polling systems.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 38–52)
What This Means (2024 FDD)
According to Flowerama's 2024 Franchise Disclosure Document, Flowerama franchisees will receive 90 days' notice before they are required to upgrade their POS system. However, Flowerama will not require upgrades more often than every three years during the term of the Franchise Agreement.
Flowerama reserves the right to specify which POS system or component the franchisee must purchase and can change the approved POS system in the future. For new Flowerama franchises, the franchisee must purchase the POS system that Flowerama designates or approves.
The franchisee is responsible for keeping the POS system updated and paying monthly charges for technical support. The POS system must function as a cash register, customer data, inventory, employee payroll, wire service reconciliation, and daily sales reporting system. Flowerama has the right to access daily sales information and requires franchisees to transmit this data daily.