What efforts will Flowerama make to establish and maintain standards for the required computerized point-of-sale hardware, software and/or webbased systems?
Flowerama Franchise · 2024 FDDAnswer from 2024 FDD Document
-Flowers are not required to conduct any grand opening campaign, but we encourage you to do so to promote the co-brand. (Co-Branding Addendum to Franchise Agreement for a Start-Up Flowerama Center - Paragraph 6).
Franchise Advisory Board
We no longer have a Franchise Advisory Board, but reserve the right to re-establish one in the future.
POS Systems
During the term of your Franchise Agreement, we will exert our best efforts through our affiliates to establish and maintain standards for the required computerized point-of-sale hardware, software and/or webbased systems ("POS Systems") for the Flowerama Center and provide you either directly through our affiliates, or indirectly through the use of approved third party vendors, with ongoing technical support,
maintenance and repair services, upgrades and updates for these systems. (Franchise Agreement – Section 18 E).
We will specify the currently approved POS Systems in the list of designated and approved suppliers that we give you, and we have the right to change the approved POS Systems in the future. We currently approve the BloomNet Business Management System (BloomNet BMS) POS System and the Visual Ticket POS System, but these POS Systems may not be the only systems we will approve. The hardware distributor of the BloomNet BMS POS System is PC Connection Sales Corp., 730 Milford Road, Merrimack, NH 03054, Telephone: (603) 683-2000. The manufacturer of the Visual Ticket POS System is FloralSystems.com, Inc., 497 Main Road, Corfu, New York 14036, 866-797-2428. The software vendor for the BloomNet BMS POS System is BloomNet, Two Jericho Plaza, Suite 200, Jericho, New York 11753, telephone: 516-237-6000.
BloomNet Business Management System:
| BLOOMNET BUSINESS MANAGEMENT SYSTEM HARDWARE REQUIREMENTS | DESCRIPTION | |---------------------------------------------------------------------------------------------------------------|------------------------------------| | Dell Optiplex 3090 Workstation (WS360010) (or similar model) | Workstation | | Brother Laser Printer (HL-L6200DW) (or similar model) | Printer | | Dell Point of Sale (POS) Kit: Keyboard/Swiper, Cash Drawer & Receipt | POS Kit | | Printer (OM300010) (or similar model) | | | BloomNet Technologies BMS Software: All inclusive, multi-user license | License Agreements and Software | The estimated cost to purchase or lease the BloomNet POS System is approximately $150 to $10,000. The estimated cost for monthly lease, maintenance, upgrades and updates is approximately $200 per month.
The estimated cost to purchase or lease the Visual Ticket POS System is approximately $5,000 to $50,000. The estimated cost for monthly lease, maintenance, upgrades and updates is approximately $200 to $500 per month, depending on the number of stations and features chosen.
We reserve the right to specify the POS System or any component thereof you must purchase at any time. We also have the right to change the approved POS System in the future. You must, upon 90 days' notice from us, upgrade your POS System, but no more frequently than every 3 years during the term of your Franchise Agreement. When we require you to purchase our approved POS System, the information below will apply. If you are a start-up franchise, you must purchase the POS System we designate or approve. (Franchise Agreement, Section 18 E).
You must update and upgrade the POS System and any component thereof during the term of the Franchise Agreement. You must pay a monthly charge for technical support as established by your service provider. You must use the POS System in your business as a cash register system, a customer data system, an inventory system, an employee payroll and time maintenance system, a wire service reconciliation system and a daily sales reporting system.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 38–52)
What This Means (2024 FDD)
According to Flowerama's 2024 Franchise Disclosure Document, Flowerama will exert its best efforts through its affiliates to establish and maintain standards for the required computerized point-of-sale hardware, software, and web-based systems, also known as POS Systems, for the Flowerama Center. Flowerama will provide ongoing technical support, maintenance and repair services, upgrades, and updates for these systems either directly through its affiliates or indirectly through approved third-party vendors.
The currently approved POS Systems are the BloomNet Business Management System (BloomNet BMS) and the Visual Ticket POS System. Flowerama reserves the right to change the approved POS Systems in the future and will specify the currently approved POS Systems in the list of designated and approved suppliers provided to the franchisee. The hardware distributor of the BloomNet BMS POS System is PC Connection Sales Corp. The manufacturer of the Visual Ticket POS System is FloralSystems.com, Inc. The software vendor for the BloomNet BMS POS System is BloomNet.
The estimated cost to purchase or lease the BloomNet POS System ranges from approximately $150 to $10,000, with monthly lease, maintenance, upgrades, and updates costing around $200 per month. For the Visual Ticket POS System, the estimated purchase or lease cost is approximately $5,000 to $50,000, with monthly expenses for lease, maintenance, upgrades, and updates ranging from $200 to $500, depending on the number of stations and features chosen. Flowerama reserves the right to specify the POS System or any component that the franchisee must purchase at any time and can change the approved POS System in the future. Franchisees must upgrade their POS System upon 90 days' notice from Flowerama, but no more frequently than every 3 years during the term of the Franchise Agreement. Start-up franchises must purchase the POS System that Flowerama designates or approves.
Flowerama requires franchisees to update and upgrade the POS System and any component during the Franchise Agreement term and pay a monthly charge for technical support as established by their service provider. The POS System must be used as a cash register system, customer data system, inventory system, employee payroll and time maintenance system, wire service reconciliation system, and daily sales reporting system. Flowerama has the right to access daily sales information and requires franchisees to transmit this data daily by fax, telephone, or through dedicated electronic polling systems. All electronic cash registers, POS Systems, electronic systems, and computer hardware and software installed at the Center must allow Flowerama to poll sales information from the Center and electronically transmit and obtain sales and other data to and from the Center. Franchisees must also enter into a BloomNet Technologies Systems Agreement with BloomNet to obtain a limited license to use certain electronic software, documentation, and content that comprise BloomLink or other electronic systems designated by Flowerama to fulfill floral orders and other functions at the Flowerama Center.