Does Floors To Go reserve the right to change its standards, policies, and programs?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
You will be provided a website, maintained by us, on the domain www.floorstogo.com for each of your FTG Showrooms.
From time to time, additional features
and benefits may be added to the website, for which we reserve the right to charge a fee to assist in covering costs, including, but not limited to, the costs of developing, implementing and maintaining said features and benefits. In addition, we reserve the right to require you to use "Floors To Go" in your fictitious trade name and make it a permanent part of your exterior signage. If you choose to develop an independent website, it must comply with our trademark, service mark, logo and advertising requirements, as well as any of our applicable policies and procedures. Therefore, among other things, you must (i) obtain our prior written approval of any Internet domain name and home page addresses used for your independent website, (ii) obtain our prior written approval of all hyperlinks and other links to appear on your independent website, and (iii) restrict your use of any materials in which any third party has any interest. Upon your request and our prior written approval, if you include "Floors To Go" in your fictitious trade name and make it a permanent part of your exterior signage, a hyperlink to your independent website will be placed on the website that we maintain for your Showroom.
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to the 2025 Floors To Go FDD, Floors To Go retains the right to modify certain aspects of its franchise system. Specifically, Floors To Go reserves the right to add features and benefits to the website provided to franchisees and to charge a fee for these additions to cover the costs of development, implementation, and maintenance. Floors To Go also reserves the right to require franchisees to use "Floors To Go" in their fictitious trade name and as part of their exterior signage.
This reservation of rights has several implications for prospective Floors To Go franchisees. First, franchisees may incur additional costs for website features and benefits implemented by Floors To Go. Second, franchisees may be required to modify their trade name and signage to include "Floors To Go". While the FDD does not explicitly state that Floors To Go reserves the right to change all standards, policies, and programs, these specific examples indicate that franchisees must remain flexible and adaptable to changes implemented by Floors To Go.
It is important for prospective franchisees to understand the extent to which Floors To Go can modify its standards, policies, and programs. While the FDD provides some insight into these rights, prospective franchisees should seek clarification from Floors To Go regarding the specific areas in which changes may occur and the potential impact of these changes on their business operations.