Is participation in the FTG CashBack Program an expectation for Floors To Go franchisees?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
easonable recommendations that we may make so that the operation of your Showroom shall in no way damage our reputation or the reputation of other members.
- 7.2. FTG CashBack Program. You will have the right to participate in the FTG CashBack Program. This program consists of various floor covering and window treatment manufacturers offering CashBack incentives for the purchase of selected floor coverings and window treatments, specifically marked as CashBack eligible. By purchasing such selected items, you will receive a cash rebate based upon a percentage of the purchase price of the
selected items purchased. These percentages range up to 8% of the purchase price of the selected items. All cash rebates will be paid by the suppliers to us on your behalf. You agree that you will have only one account number with each supplier. We will hold such funds, without liability for interest, and after verification of amounts received, and after setting off any amounts owed to us by you hereunder, will distribute such funds to you, annually or semi-annually. You will be notified on a regular basis of qualifying CashBack terms and any deduction therefrom.
Our goal is to obtain the best possible rebate terms from manufacturers for the FTG CashBack Program. However, our sole responsibility under the FTG CashBack Program is to properly distribute to you and our other members the funds paid into the FTG CashBack Program by participating manufacturers. We are not responsible if a manufacturer changes the terms of its rebate, discontinues its rebate, or fails to pay your rebate.
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to the 2025 Floors To Go FDD, participation in the FTG CashBack Program is optional for franchisees. The FDD states that franchisees "will have the right to participate in the FTG CashBack Program." This program involves various floor covering and window treatment manufacturers offering cash back incentives for the purchase of selected items.
Floors To Go franchisees who choose to participate in the CashBack Program can receive rebates of up to 8% of the purchase price on selected items. These rebates are paid by the suppliers to Floors To Go on behalf of the franchisee. Floors To Go then distributes the funds to the franchisee annually or semi-annually, after verifying the amounts and deducting any amounts owed to Floors To Go.
Floors To Go aims to secure the best possible rebate terms from manufacturers for the CashBack Program. However, Floors To Go's responsibility is limited to properly distributing the funds received from participating manufacturers. Floors To Go is not liable if a manufacturer changes or discontinues its rebate program or fails to pay the rebate. The FDD also clarifies that Floors To Go has no fiduciary duties regarding the operation or administration of the FTG CashBack Program.