Does Floors To Go grant exclusive territories to franchisees?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
tute from time to time.
ITEM 12. TERRITORY
A. Your Territory
You will not receive an exclusive territory. You may face competition from other franchisees, from outlets that we own, or from other channels of distribution or competitive brands that we control. Specifically, you may face competition from other FTG Showrooms that we or our affiliates franchise or own and that operate at traditional sites outside your territory. Also, you may face competition from other outlets that we franchise or own, or from other channels of distribution or competitive brands we control, including, but not limited to, competition from the FTG Shop At Home program.
As part of the FTG System, FTG will grant territorial rights to you which are officially identified in Schedule "A" of the Membership Agreement. FTG will not open any companyowned Floors To Go Showrooms or permit other franchised Floors To Go Showrooms to be located within your territory. Your territory will be determined based on the factors that we deem relevant, which might include population, traffic flow, presence of businesses, location of competitors (including other showrooms), demographics, and other market conditions. You agree to conduct your business at the location designated in Schedule "A" of the Membership Agreement and in no other location. Schedule "A" to the Membership Agreement will include the location of your principal place of business (the approved Showroom location) and a description of your territory. If your territory is defined as a radius, it will be measured from your approved Showroom. Otherwise, the boundaries of a territory are typically designated by streets or by the political boundaries of cities as they exist on the date the Membership Agreement is signed.
FTG, under Section 1.2 of the Membership Agreement, specifically agrees that it will not open or license any other person or entity to open a Showroom using FTG's trade name or service marks within your territory designated in Schedule "A" to the Membership Agreement.
On renewal or relocation of a franchise, the territory may be modified. Depending on the then-current demographics of the territory, and on our then-current standards for territories, if the territory is larger than our then-current standard territory, we may require you or the transferee to accept a renewal territory or a transfer territory smaller than your then-current territory.
You have no options, rights of first refusal, or similar rights to acquire additional franchises. If after the execution of your initial Membership Agreement you wish to open additional showrooms using the FTG System, and even if the proposed showrooms are within your territory, you must enter into a separate Membership Agreement for each such showroom.
You are not permitted to use our corporate name or trade names or the Floors To Go Marks, or any colorable imitations of those Floors To Go Marks, for identifying, referencing, linking or otherwise connecting to any Internet Web Site or Domain Name other than those Internet Web Sites and Domain Names as are presently, or may be subsequently, owned by or registered to us. You are not permitted to use or assist others, in any manner, with using
Floors To Go Marks or our corporate name, trade names, trade symbols, logos, emblems, slogans or designs, in whole or in part, to offer or sell any floor covering or window treatment products on or through any Internet Web Site or Domain Name.
Continuation of your franchise or territorial rights is not directly dependent upon achievement of certain sales volume, market penetration or other contingency. However, you must purchase, for each of your Showrooms, a minimum of $350,000 or 80% of your total floor covering and window treatment purchases, whichever is greater, through the FTG System during the calendar year following the opening of each such Showroom. Only those floor covering and window treatment products that FTG designates as part of the FTG System qualify towards the minimum purchase requirements. Failure to achieve the volume purchase requirements set forth in Subsection 7.1(a) of the Membership Agreement does give FTG the right to terminate your Membership Agreement (see Subsection 13.2(b)(4) of the Membership Agreement).
We do not restrict you from soliciting or accepting orders from outside your territory, but you do not have the right to use other channels of distribution to make sales outside your territory.
Under the Membership Agreement, you will have the right to move your Showroom to another location, provided that (i) you give us ninety (90) days' prior written notice of the proposed relocation, (ii) the new location is within your existing territory, (iii) the new location otherwise complies with the terms of the Membership Agreement, and (iv) you agree to a revision of your existing territory, as determined by us in our sole discretion. The relocation must be approved in writing by FTG. You will be required to continue paying the monthly Service Fee and Advertising Fee during the time between termination of operations at the original Showroom location and commencement of operations at the new Showroom location.
Provided that you are in full compliance with the Membership Agreement, we and our affiliates will not operate or grant a franchise for the operation of another FTG Showroom at a location within your territory during the term of this Membership Agreement, except under the circumstances set forth below. Otherwise, we and our affiliates retain all rights not expressly granted to you under the Membership Agreement (with respect to, among other things, FTG Showrooms, the Marks, the sale of similar or dissimilar products and services, and any other activities we deem appropriate whenever and wherever we desire), including, but not limited to, the right in our sole discretion:
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- to operate, and to grant others the right to operate, FTG Showrooms located anywhere outside your territory;
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- to develop, use, and license the rights to any tradenames, trademarks, service marks, trade symbols, emblems, signs, slogans, insignia, or copyrights that we have not licensed to you under the Membership Agreement;
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Source: Item 12 — TERRITORY (FDD pages 27–30)
What This Means (2025 FDD)
According to the 2025 Floors To Go Franchise Disclosure Document, franchisees do not receive an exclusive territory. While Floors To Go grants territorial rights, these rights do not prevent competition from other franchisees, company-owned outlets, or other channels of distribution, including the FTG Shop At Home program. Floors To Go agrees not to open company-owned Floors To Go Showrooms or permit other franchised Floors To Go Showrooms within a franchisee's territory, which is officially identified in Schedule "A" of the Membership Agreement. The territory's determination considers factors like population, traffic flow, business presence, competitor locations, demographics, and market conditions. Franchisees must operate their business at the location designated in Schedule "A" of the Membership Agreement. However, on renewal or relocation, the territory may be modified based on current demographics and Floors To Go's standards.
Floors To Go does not restrict franchisees from soliciting or accepting orders from outside their territory, but franchisees cannot use other channels of distribution to make sales outside their territory. Franchisees have the right to move their Showroom to another location within their existing territory, subject to providing ninety days' prior written notice, compliance with the Membership Agreement terms, and Floors To Go's written approval. During relocation, franchisees must continue paying the monthly Service Fee and Advertising Fee. Floors To Go and its affiliates will not operate or grant a franchise for another FTG Showroom within a franchisee's territory during the Membership Agreement term, with certain exceptions.
Floors To Go retains rights not expressly granted to franchisees, including operating FTG Showrooms outside the franchisee's territory and using alternative marketing plans or systems. Floors To Go's affiliate, Abbey Carpet Co., Inc., which has 420 showrooms, offers franchises for floor covering stores under the name "Abbey Carpet & Floor" and may compete with Floors To Go Showrooms. There may be overlap between the territories of FTG members and Abbey Carpet & Floor franchisees, and there is no restriction on franchisees selling products for installation outside their territory. The conflict resolution provisions of the Membership Agreement apply to disputes among FTG members and Abbey Carpet & Floor franchisees regarding territory, customers, or franchisor support.