What is the FTG CashBack Program offered by Floors To Go?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
easonable recommendations that we may make so that the operation of your Showroom shall in no way damage our reputation or the reputation of other members.
- 7.2. FTG CashBack Program. You will have the right to participate in the FTG CashBack Program. This program consists of various floor covering and window treatment manufacturers offering CashBack incentives for the purchase of selected floor coverings and window treatments, specifically marked as CashBack eligible. By purchasing such selected items, you will receive a cash rebate based upon a percentage of the purchase price of the
selected items purchased. These percentages range up to 8% of the purchase price of the selected items. All cash rebates will be paid by the suppliers to us on your behalf. You agree that you will have only one account number with each supplier. We will hold such funds, without liability for interest, and after verification of amounts received, and after setting off any amounts owed to us by you hereunder, will distribute such funds to you, annually or semi-annually. You will be notified on a regular basis of qualifying CashBack terms and any deduction therefrom.
Our goal is to obtain the best possible rebate terms from manufacturers for the FTG CashBack Program. However, our sole responsibility under the FTG CashBack Program is to properly distribute to you and our other members the funds paid into the FTG CashBack Program by participating manufacturers. We are not responsible if a manufacturer changes the terms of its rebate, discontinues its rebate, or fails to pay your rebate. You agree and acknowledge that we have no fiduciary duties with regard to the operation or administration of the FTG CashBack Program.
In the event you become the subject of a voluntary or involuntary case or proceeding commenced under Title 11 of the United States Code (the "Bankruptcy Code"), you hereby consent to relief from the automatic stay imposed by 11 U.S.C. § 362(a) so we may exercise our right to set-off any funds due and owing to you under the FTG CashBack Program.
7.3. Showroom Signage.
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to Floors To Go's 2025 Franchise Disclosure Document, the FTG CashBack Program allows franchisees to receive cash rebates on purchases of selected floor coverings and window treatments. These items are specifically marked as CashBack eligible. The rebate is a percentage of the purchase price, potentially reaching up to 8% on selected items.
The funds for these rebates are paid by the manufacturers to Floors To Go on behalf of the franchisee. Floors To Go holds these funds without interest and distributes them to the franchisee annually or semi-annually after verifying the amounts and deducting any amounts the franchisee owes to Floors To Go. Franchisees receive regular notifications about qualifying CashBack terms and any deductions.
Floors To Go aims to secure the best possible rebate terms from manufacturers for the FTG CashBack Program. However, their responsibility is limited to distributing the funds received from participating manufacturers. Floors To Go is not liable if a manufacturer alters or discontinues its rebate program or fails to make payments. The FDD also states that Floors To Go has no fiduciary duties regarding the FTG CashBack Program's operation or administration. Floors To Go retains the right to set off any amounts owed to the franchisee, including those due under the FTG CashBack Program, against any debts the franchisee owes to Floors To Go.