What is the Floors To Go franchisee's responsibility regarding the repair of the premises?

According to the 2025 Floors To Go Franchise Disclosure Document, franchisees are expected to keep their premises in good repair. Specifically, Floors To Go requires each member to keep the premises and any vehicles or signs displaying any of the FTG Marks safe, neat, clean, orderly, and in good repair.

This requirement ensures that all Floors To Go locations maintain a consistent brand image and provide a safe and pleasant environment for customers. By keeping the premises in good repair, franchisees contribute to the overall reputation of the Floors To Go brand and help attract and retain customers.

The franchisee's responsibility extends not only to the physical structure of the showroom but also to any vehicles or signs that display Floors To Go trademarks. This encompasses regular maintenance, cleaning, and timely repairs to address any damages or wear and tear. Failing to maintain the premises could lead to negative customer perceptions and potential breaches of the franchise agreement.

In practice, this means a Floors To Go franchisee must budget for ongoing maintenance and repairs. This includes everything from fixing leaky roofs and repairing flooring to ensuring that signage is well-maintained and vehicles are clean and presentable. Regular inspections and preventative maintenance can help avoid costly repairs and ensure the premises always meet Floors To Go's standards.