Is a Floors To Go franchisee required to use the Floors To Go Marks only in connection with the Floors To Go System?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
9.2. Obligations. You agree that you will (a) maintain high moral and ethical standards of conduct and shall neither engage in, nor allow others to engage in, deceptive, fraudulent, or unethical practices of any kind in connection with the "Floors To Go" name or FTG System, nor suffer, nor allow any part thereof to be used for immoral or illegal purposes or in any illegal manner; (b) provide an efficient, courteous, and high quality service to the public; (c) operate your Showroom continuously and in compliance with this Agreement; (d) promote the FTG System and not provide or participate in any other buying, merchandising, sales or marketing service, group, cooperative, system or franchise for floor covering or window treatment products or accessories which offers products similar to those offered by us while you are a member of the FTG System; (e) take sole responsibility for the performance of all obligations arising out of the operation of your business, including, but not limited to, workers' compensation, real estate, sales, payroll, franchise, income, personal property, and gross receipt taxes levied or assessed by reason of such operation; (f) indicate clearly the independent ownership of your business in all public records, and that the operations of said business are separate and distinct from the operation of Floors To Go, LLC; (g) use all reasonable means to promote and encourage the purchase of Floors To Go products by the public, and use your best efforts to create and maintain goodwill among the public towards the names "Floors To Go" and toward the FTG System; and (h) promptly provide us with written notice of any infringement of, or challenge to, your use of the FTG Marks.
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to the 2025 Floors To Go Franchise Disclosure Document, franchisees must adhere to specific guidelines regarding the use of the Floors To Go marks and system. Floors To Go franchisees must maintain high ethical standards and are prohibited from engaging in deceptive or fraudulent practices in connection with the Floors To Go name or system. They are expected to provide high-quality service and continuously operate their showroom in compliance with the franchise agreement.
Floors To Go franchisees are required to promote the Floors To Go system and are restricted from participating in other similar buying groups or franchises that offer competing products. This ensures that the franchisee's efforts are focused on promoting the Floors To Go brand and its offerings. Franchisees are also responsible for all obligations arising from their business operations, including taxes and workers' compensation.
Furthermore, franchisees must clearly indicate the independent ownership of their business and ensure it is distinct from Floors To Go, LLC. They are expected to actively promote Floors To Go products and maintain goodwill towards the brand. Any infringement or challenges to the use of Floors To Go marks must be promptly reported to the franchisor, ensuring the brand's integrity is protected. These obligations collectively ensure that the Floors To Go marks are used appropriately and in connection with the Floors To Go system.