Is a Floors To Go franchisee prohibited from soliciting business from Floors To Go's present customers?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
nt, operation, sales or control or be connected in any manner with any business competing with any business in which we now or may hereafter become engaged;
- c. Canvass or solicit any business from any present, former or prospective customer of ours, any of our affiliates, or any of our members, or advise any such customer to curtail or cancel their business with us, any of our affiliates, or any of our members;
- d.
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to the 2025 Floors To Go Franchise Disclosure Document, Floors To Go franchisees are restricted from soliciting business from the franchisor's present, former, or prospective customers. Specifically, franchisees cannot solicit or canvass business from these customers, or advise them to curtail or cancel their business with Floors To Go, its affiliates, or members. This restriction aims to protect the existing customer base and goodwill of the Floors To Go system.
This provision prevents franchisees from actively trying to take customers away from the franchisor or other franchisees within the Floors To Go network. It ensures that franchisees focus on generating new business independently, rather than competing for existing customers. This is a fairly standard clause in franchise agreements, designed to maintain stability and prevent internal competition that could harm the overall brand.
Furthermore, Floors To Go franchisees are prohibited from divulging the names of or business arrangements with any of Floors To Go's present, former, future, or prospective suppliers or customers. This includes the suppliers or customers of Floors To Go's subsidiaries, affiliates, or members. This measure is likely in place to protect the confidentiality of Floors To Go's business relationships and prevent franchisees from using this information to their advantage outside the established system.