Can a Floors To Go franchisee advise a customer to curtail their business with Floors To Go?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
Canvass or solicit any business from any present, former or prospective customer of ours, any of our affiliates, or any of our members, or advise any such customer to curtail or cancel their business with us, any of our affiliates, or any of our members;
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to the 2025 Floors To Go FDD, a franchisee is prohibited from advising any customer to curtail or cancel their business with Floors To Go, its affiliates, or members. This restriction is part of the franchisee's obligations under the franchise agreement.
This provision ensures that franchisees do not actively undermine the Floors To Go brand or divert business away from the franchise system. It protects the company's customer relationships and prevents franchisees from encouraging customers to seek alternative services or products outside of the Floors To Go network.
Violation of this term could lead to consequences outlined in the agreement, potentially including legal action and financial penalties. Prospective franchisees should understand that their role is to promote and support the Floors To Go brand, not to disparage it or redirect customers elsewhere.
This type of restriction is common in franchising to maintain brand consistency and protect the overall network's interests. Floors To Go franchisees must adhere to these guidelines to remain in good standing with the company.