Where can I find information about Floors To Go standards and policies?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
For the FTG System, we will approve such vendors and their products which meet our standards with respect to style, color, quality, value, reliability of vendor's cut order service, our adherence to rigid quality controls, our prompt attention to customer complaints, our distribution system, the amount and types of discounts available, and such other factors as affect the ability of you to service your customers with excellence and favorable pricing.
We will cause to be affixed to samples of approved merchandise the "Floors To Go" label and other evidence of the FTG Mark, including o
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to Floors To Go's 2025 Franchise Disclosure Document, several clauses outline the brand's standards and policies. Floors To Go maintains control over approved vendors and merchandise, ensuring they meet specific criteria for style, quality, and customer service. They regularly update franchisees on approved vendors, product selections, and pricing.
Floors To Go also has specific requirements for advertising and trademark usage. Franchisees must adhere to Floors To Go's trademark, service mark, logo, and advertising requirements when developing internet-based advertising. Franchisees must operate their business in a way that doesn't harm the goodwill associated with the Floors To Go marks.
The FDD also states that franchisees must maintain high ethical standards, provide quality service, and promote Floors To Go products. They are responsible for all obligations arising from their business operations and must clearly indicate their independent ownership. These standards and policies aim to ensure consistency and protect the Floors To Go brand.