Where can I find information about my Floors To Go membership rights?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
By signing this Membership Agreement (the "Agreement") you agree to the terms and conditions contained herein.
1. Our Relationship
- 1.1. Your Membership. You will have the right to (a) participate as a member in the FTG System for the purchase of floor coverings and window covering products, and to indicate to the public that your independent business is operated as part of the FTG System; (b) participate in the FTG CashBack Program (see Section 7.2 for details); and (c) adopt and use our selected trademarks, service marks, and trade names with our signs, emblems, and insignia.
- 1.2. Your Territory. You will be granted the right to conduct your business at the location designated on the attached Schedule "A" ("Your Territory" or "Showroom"). Your Territory will be determined based on the factors that we deem relevant, which might include population, traffic flow, presence of businesses, location of competitors (including other showrooms), demographics, and other market conditions. The Territory may be defined based on geographic boundaries, streets or other criteria, as we determine appropriate. On renewal or transfer of your franchised business, Your Territory may be modified. Depending on the then-current demographics of Your Territory, and on our then-current standards for territories, if Your Territory is larger than our then-current standard territory, we may require you or the transferee to accept a renewal territory or a transfer territory that is smaller than Your Territory. This means that we will not open or license any other person or entity to open a showroom using the "Floors To Go" trade name or trademarks within Your Territory. However, you may face competition from other outlets that we franchise or own, or from other channels of distribution or competitive brands we control, within Your Territory, including, but not limited to, competition from the FTG Shop At Home program. We will not prohibit you from selling products for installation outside of Your Territory nor will we prohibit you from offering other floor covering or window treatment
products for sale along with those products available through the FTG System. In other words, we will not restrict you from marketing or soliciting customers outside Your Territory.
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to the 2025 Floors To Go Franchise Disclosure Document, the terms and conditions of your membership are outlined in the Membership Agreement.
Specifically, Section 1.1 of the Membership Agreement details your rights as a member within the FTG System. These rights include the ability to participate in the FTG System for purchasing floor and window coverings, indicating your business's affiliation with the FTG System to the public, participating in the FTG CashBack Program, and using Floors To Go's trademarks, service marks, and trade names with their signs and emblems.
Section 1.2 of the Membership Agreement also specifies your rights regarding your designated territory, referred to as "Your Territory" or "Showroom," which is defined on Schedule A. This section explains how your territory is determined based on factors like population, traffic flow, and competition, and it clarifies Floors To Go's rights and restrictions regarding competition within your territory. Schedule A further delineates the specific street address of your Floors To Go Showroom and provides a map outlining your protected geographic area.