Where can I find information about Floors To Go's general operations expectations?
Floors_To_Go Franchise · 2025 FDDAnswer from 2025 FDD Document
ny and all amounts which we owe you, including any amounts due to you by us under the FTG CashBack Program, against any and all amounts which you owe us.
7. Our Expectation
- 7.1. General Operations. As part of the FTG commitment, we ask each member to:
- a. Commit to purchasing, for each of your Showrooms, a minimum of $350,000 or 80% of your total floor covering and window treatment purchases, whichever is greater, through the FTG System during each calendar year following the opening of each such Showroom. This minimum purchase requirement shall go into effect three (3) months after the Effective Date;
- b. Adhere to high ethical standards of business;
- c. Keep the premises and any vehicles or signs displaying any of the FTG Marks safe, neat, clean, orderly, and in good repair;
- d. Maintain a competent, conscientious, and qualified sales and installation staff;
- e. Train each employee in the types and quality of Floors To Go floor coverings and familiarize employees with our price list to the extent necessary and appropriate for said employee to perform his/her duties and functions;
- f. Make prompt payment in accordance with the terms of invoices rendered to you from merchandise vendors and manufacturers for the purchase of floor covering products and other supplies, and for all other obligations necessary to conduct the business operations and to maintain reasonable financial stability and good credit standing, including, but not limited to, demonstrated ability to obtain and maintain credit with such merchandise vendors and manufacturers;
- g. Maintain good customer relations; and
- h. Follow reasonable recommendations that we may make so that the operation of your Showroom shall in no way damage our reputation or the reputation of other members.
- 7.2. FTG CashBack Program. You will have the right to participate in the FTG CashBack Program. This program consists of various floor covering and window treatment manufacturers offering CashBack incentives for the purchase of selected floor coverings and window treatments, sp
Source: Item 23 — RECEIPTS (FDD pages 47–204)
What This Means (2025 FDD)
According to the 2025 Floors To Go Franchise Disclosure Document, Item 23 outlines the franchisor's expectations for general operations. Floors To Go requires franchisees to commit to purchasing a minimum of $350,000 or 80% of their total floor covering and window treatment purchases through the FTG System each calendar year after the showroom opens, with this requirement taking effect three months after the effective date of the agreement.
Floors To Go also expects franchisees to adhere to high ethical standards, maintain their premises and vehicles in good condition, and employ a competent sales and installation staff. Franchisees must train their employees on Floors To Go products and pricing and ensure prompt payment to merchandise vendors to maintain financial stability and good credit standing.
Maintaining good customer relations and following Floors To Go's reasonable recommendations to protect the brand's reputation are also essential. Additionally, Floors To Go franchisees have the opportunity to participate in the FTG CashBack Program, which offers cash rebates on selected floor coverings and window treatments.