Is the arbitration award final and binding on the parties in a Floors To Go dispute?

According to the 2025 Floors To Go Franchise Disclosure Document, any dispute that proceeds to arbitration will result in a final and binding decision. Specifically, if the initial negotiation period does not resolve the dispute, either party can issue a Final Dispute Notice, which triggers the arbitration process.

The arbitration itself will be conducted under the rules of the American Arbitration Association (AAA), taking place in the county in Florida where Floors To Go maintains its principal office, unless both parties agree to another location. A panel of three arbitrators will preside over the proceedings. Each party selects one arbitrator, and those two arbitrators then choose the third.

Ultimately, the arbitration award is legally binding on both Floors To Go and the franchisee. This means that the decision reached by the arbitrators must be followed, and a judgment can be entered in any court with jurisdiction to enforce the award. This clause ensures that the arbitration process provides a definitive resolution to any disputes, preventing further legal challenges and providing closure for both parties.