What written instructions regarding services, systems, procedures, and methods must a Fitstop franchisee follow to ensure adequate quality control of Approved Products?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
with respect to an Approved Product, and you must implement the change within 30 calendar days of your receipt of written notice of the change from us.
- 12.4.3 Quality Control and Purchase of Supplies. You must use all services, systems, procedures and methods as reasonably instructed by us in writing to ensure adequate quality control of the Approved Products in compliance with the Franchise System.
- 12.4.4 Approved Services. You may and must only offer and provide the Approved Services as we specify in the Manual(s), and not offer or provide other services or product at the Premises or otherwise in connection with Franchised Business unless we agree otherwise in a separate writing. You shall ensure that the services are promoted and provided in accordance with the Franchise System, the Manual(s), and our written direction from time to time. You shall market, promote and provide the services in a proper and professional manner, in conformity with any applicable standards and statutory requirements, and other requirements made known to you from time to time by us in writing. You shall not accept any offer of personal employment or engagement to conduct any services (including any Approved Services) directly or indirectly for a member in contravention of the arrangements specified by us in writing from time to time.
Source: Item 23 — RECEIPTS (FDD pages 50–135)
What This Means (2024 FDD)
According to Fitstop's 2024 Franchise Disclosure Document, franchisees must adhere to specific written instructions to maintain quality control of approved products. Fitstop requires franchisees to use all services, systems, procedures, and methods as instructed in writing to ensure adequate quality control of the Approved Products in compliance with the Franchise System. These instructions are crucial for maintaining consistency and quality across all Fitstop locations.
Fitstop also has the right to modify the list of approved products. The company may designate new products as approved, remove existing products from the approved list, or change the standards for approved products. Franchisees must implement these changes within 30 calendar days of receiving written notice from Fitstop. This ensures that all franchisees are aligned with the latest standards and offerings of the Fitstop system.
Furthermore, Fitstop provides specific guidelines on the services that franchisees can offer. Franchisees are only allowed to offer and provide approved services as specified in the Manuals. They must also promote and provide these services in accordance with the Franchise System, the Manuals, and any written directions provided by Fitstop. Franchisees must market, promote, and provide the services in a proper and professional manner, adhering to all applicable standards, statutory requirements, and other requirements communicated in writing by Fitstop. This ensures that the services provided meet the brand's standards and comply with all legal and professional obligations.