Where are the terms for a Fitstop franchisee's participation in the Member Loyalty Program set out?
Fitstop Franchise · 2024 FDDAnswer from 2024 FDD Document
We may, in our discretion, establish and operate a Member Loyalty Program from time to time.
You must participate fully in any Member Loyalty Program which we decide to establish and implement.
The terms on which you will participate in the Member Loyalty Program will be set out in the Manual(s) from time to time but for the avoidance of doubt will be necessary to protect or promote our legitimate commercial interest.
You must purchase from us the cards, application forms, and other materials for use in connection with the Member Loyalty Program prior to its commencement date and as and when required in the operation of the Franchise in accordance with the Manual(s).
We may, in our reasonable discretion, by written notice to you at any time: (1) vary the terms of the Member Loyalty Program or (2) withdraw from supply the cards, application forms and other materials for use in connection with Member Loyalty Program.
Source: Item 23 — RECEIPTS (FDD pages 50–135)
What This Means (2024 FDD)
According to Fitstop's 2024 Franchise Disclosure Document, the terms for a franchisee's participation in the Member Loyalty Program are detailed in the Manual(s). Fitstop may establish and operate a Member Loyalty Program at its discretion, and franchisees are required to participate fully in any such program.
The Manual(s) will outline the specific terms of participation, which are deemed necessary to protect or promote Fitstop's commercial interests. Franchisees must purchase all required materials, such as cards and application forms, from Fitstop for use in the Member Loyalty Program, both before its commencement and as needed during operation, according to the Manual(s).
Fitstop retains the right to modify the terms of the Member Loyalty Program or withdraw the necessary materials at any time by providing written notice to the franchisee. This allows Fitstop to adapt the program as needed, but it also means that the franchisee's obligations and the program's structure can change. Franchisees should carefully review the Manual(s) and any updates to understand their responsibilities and the potential impact of any changes to the Member Loyalty Program.